Bilingual Market Development Manager

1 week ago

Quebec City, Canada Starbucks Full time

Now Brewing - Bilingual Market Development Manager - Quebec/Ottawa #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Starbucks Licensed Stores is a strategic business unit that brings the Starbucks Experience to where our customers live, work, and play. We are focused on driving creative and profitable solutions for the company and our business partners.

The Business Development team works directly with strategic business partners to enhance the Starbucks brand. The team is known for thought leadership and cross-functional collaboration that address unique market opportunities. LS Business development partners (employees) operate as general managers and have ownership of account strategy, business development, negotiations, relationship management and program adoption.

**As a** **Bilingual Market Development Manager**, you will work across**:
Strategic Sales & Account Management
- Develops comprehensive strategy to develop integrated market plan for our Licensed Store portfolio in concert with their Company Operated peers.
- Selects and is responsible for brand-accretive, new and base business development of a portfolio of licensed stores across multiple states and channels including, but not limited to, universities, hotels, hospitals, offices, and military communities.
- Collects, researches, and analyzes external and internal information in order to form insights and strategic plan to grow, develop and retain key partnerships across the market.
- Thrives in competitive conditions, acting with confidence and poise.

Market Planning & Portfolio Management
- Manages market planning process, managing all aspects of Licensed Store market development, touring new markets, touring existing markets with anticipated renewals, remodels, requested expansions or potential closures and develops strategic plan.
- Manages active relationship with Licensee.
- Actively cultivates, develops and executes a sales pipeline.
- Manage an industry diverse portfolio generating a minimum of $100M annually in sales.
- Identifies captive environments ripe for brand activation and/or expansion.
- Tracks and meets performance goals.
- Accurately prepares management and pipeline reports and business plans.
- Participates in post analysis report and other special reporting.
- Coordinates design and construction issues with internal partners and with Licensee.
- Collaborates internally across multiple functions to effectively develop markets in line with company mission, values, and strategy.
- Drives and steers projects to implementation market development manager - Licensed Stores.

Sales Leadership & Team Collaboration
- Works cross functionally with all team members in Licensed Store Business Development and Strategy organization. In addition, forges and nurtures a respectful, trusting and collaborative relationship with the Licensed Store Operations team of a region.
- Has a strong desire to help others succeed and live Starbucks mission and values.
- Self-motivated, has a growth mindset, operates autonomously, and delivers results without supervision.

Qualifications
- **We’d love to hear from people with**:

- Master of Business Administration (MBA) degree (preferred).
- Direct outside B2B sales or business development experience (6+ years).
- Direct experience negotiating complex agreements and contracts with executives (6+ years).
- Experience in franchising and/or licensing in beverage or food preferred (6+ years).
- Advanced understanding of business strategy and strategic planning skills.
- Deep industry knowledge of key segments to include, but not limited to: Business & Industry, College & University, Healthcare, Hospitality, Military.
- Functional knowledge of marketing, operations, finance, and competitive strategy.
- Ability to adapt strategies, plans and thrive in ambiguous environment.
- Expertise at simplifying complicated material to communicate in a concise and effective way.

At Starbucks, one of our values is to create a culture of warmth and belonging, where we treat each other with dignity and care in a diverse and welcoming workplace. We believe that enables us to better meet our mission and values while serving our customers from diverse communities.

All qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or language and any other factor protected by applicable law.

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