Front Desk Receptionist
7 months ago
**Duties**:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk area
- Provide excellent customer service by addressing patient inquiries and concerns
- Perform data entry tasks and maintain accurate patient records
- Assist with insurance verification and billing processes
- Coordinate with dental staff to ensure smooth patient flow
- Maintain cleanliness and organization of the reception area
**Qualifications**:
- Previous experience in a customer service or receptionist role preferred
- Knowledge of dental office procedures and terminology is a plus
- Strong customer support skills with the ability to handle difficult situations professionally
- Excellent verbal and written communication skills
- Proficient in proofreading documents for accuracy
- Familiarity with office equipment and basic computer skills
- Experience with data entry
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Exceptional phone etiquette and interpersonal skills
**Job Types**: Full-time, Part-time
**Salary**: $25.00-$30.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (required)
- Administrative experience: 1 year (preferred)
Ability to Commute:
- Vancouver, BC V5V 4G2 (required)
Work Location: In person
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