Director of Sales | C.A.T. North America
3 months ago
C.A.T. North America, founded in 1978, is a premier trucking company servicing all North America with its nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including intra-Canada, US-Canada cross-border, US domestic, and Mexico North and Southbound. With a fleet of 1600 power units and 4300 trailers, as well as a vast network of over 10,000 logistics partners, C.A.T. North America offers customized transportation services tailored to each customer’s unique needs. Our commitment to service, safety, innovation, and sustainability has earned us recognition as the best fleet to drive for in 2023 and the best-managed company for 11 consecutive years.
C.A.T. North America is seeking a dynamic and results-driven Director of Sales & Courier Business to lead our sales team and their efforts. This role is crucial for driving revenue growth, expanding our market presence, and managing a team of high-performing sales professionals. The ideal candidate will have a proven track record in sales leadership, with a strong focus on the transportation industry.
Role- Sales Leadership: Manage and mentor a team of 3-5 direct reports, fostering a high-performance culture that aligns with C.A.T. North America’s business goals.
- Dotted Line Support: Provide guidance and sales support to sales professionals who report indirectly, ensuring alignment with overall sales strategies and objectives.
- Revenue Growth: Develop and execute sales strategies to drive significant growth for their direct sales team. In addition individually responsible for the courier customer segment, achieving and exceeding sales targets.
- Customer Relationships: Build and maintain strong relationships with key customers in the courier industry, identifying opportunities for upselling and cross-selling.
- Market Expansion: Identify and pursue new business opportunities expanding C.A.T. North America’s footprint in North America.
- CRM Engagement: Ensure the sales team’s effective use of the CRM system for accurate reporting, pipeline management, and analytics. Regularly monitor CRM data to drive insights and optimize sales processes.
- Sales Strategy: Collaborate with senior leadership to develop and implement comprehensive sales plans that align with the company’s strategic objectives.
- Performance Management: Set clear performance expectations for the sales team, regularly reviewing progress and providing coaching to achieve optimal results.
- Reporting & Analysis: Monitor and analyze sales metrics, preparing regular reports for senior management to track performance and identify areas for improvement.
- Collaboration: Work closely with other departments, including marketing, operations, and finance, to ensure seamless execution of sales strategies and customer satisfaction.
- Minimum of 7-10 years of experience in sales, with at least 3 years in a leadership role, preferably in the courier or transportation industry.
- Proven track record of driving sales growth and managing high-performing teams.
- Strong understanding of the courier industry, including market trends and customer needs.
- Proficiency in CRM systems, with a strong focus on leveraging data for sales insights and process optimization.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to travel as needed to meet with customers and support the sales team. Approx 50% travel requirement, at times potentially more.
- Strategic Thinking: Ability to develop and implement long-term sales strategies that align with business objectives.
- Leadership: Strong leadership skills with a focus on team development and performance management.
- Customer Focus: Deep understanding of customer needs and the ability to build lasting relationships.
- Analytical Skills: Ability to analyze sales data and market trends to inform decision-making.
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