Program Director

2 weeks ago

Moncton, Canada Crossroads for Women Carrefour pour femmes Full time

Titre du poste : Directrice des programmes

Résumé du poste

La directrice des programmes est chargée de superviser et d'assurer le bon fonctionnement des principaux programmes de Crossroads for Women, notamment la maison de transition, les services d'approche, le centre Jade et les logements de deuxième étape. Ce rôle implique également la gestion des bâtiments du Carrefour et le maintien de partenariats pour d'autres initiatives en matière de logement. Relevant directement de la directrice générale, la directrice des programmes veille à ce que tous les programmes tiennent compte des traumatismes, soient axés sur les survivants et soient conformes à la mission, à la vision et aux objectifs stratégiques de l'organisation.

Responsabilités

  • Superviser les opérations quotidiennes de tous les programmes, en veillant à ce que les protocoles de sécurité, les processus d'admission et les services tenant compte des traumatismes, centrés sur les survivantes et adaptés à la culture soient respectés.
  • Élaborer, mettre en œuvre et évaluer les programmes pour s'assurer qu'ils répondent effectivement aux besoins des survivantes et de la communauté, tout en contrôlant l'accessibilité, la qualité et l'efficacité.
  • Recruter, former et soutenir le personnel, en procédant à des évaluations des performances et en favorisant une culture d'entreprise propice à l'épanouissement professionnel, à la prise en charge de soi et à l'apprentissage continu.
  • S'assurer que les installations, l'équipement et le mobilier sont bien entretenus, superviser les procédures de sécurité et la conformité avec les réglementations du ministère de la santé et du service des incendies.
  • Superviser les logements de transition et de seconde étape, en veillant au respect des règles de sécurité, des normes d'occupation et des exigences de financement, tout en répondant aux besoins des locataires en collaboration avec les gestionnaires immobiliers et les partenaires en matière de logement.
  • Aider les survivantes à accéder aux ressources, notamment aux services gouvernementaux et communautaires, au logement, à l'aide financière et au soutien en matière de santé mentale, et les défendre et les accompagner si nécessaire.
  • Tenir des registres précis, y compris les dossiers des clients, les rapports d'incidents et la documentation sur les refuges, afin de garantir la conformité et d'assurer le suivi de l'efficacité du programme.
  • Établir et maintenir des partenariats avec des prestataires de services, des groupes de défense et des organismes de logement, afin de renforcer la collaboration et la coordination des services.
  • Représenter Carrefour pour femmes lors de réunions communautaires, de coalitions et de consultations gouvernementales afin de défendre les besoins des survivantes.
  • Participer à l'élaboration du budget et à la gestion des ressources afin de soutenir efficacement les opérations.
  • Préparer des rapports de programme, suivre les données et contrôler les résultats des services pour les agences de financement et l'examen interne.
  • Soutenir la directrice générale dans les levées de fonds, y compris la rédaction de propositions, la défense des intérêts des gouvernements et l'identification de nouvelles possibilités de financement.

Formation et expérience :

  • Diplôme en travail social, en gestion d'organisations à but non lucratif, en administration publique ou dans un domaine connexe ; une expérience équivalente dans un rôle de direction sera prise en considération.
  • Leadership et gestion : Expérience confirmée de la direction d'équipes, de la supervision de programmes et de la gestion de budgets dans le secteur des services sociaux.
  • Expertise en matière de violence sexiste et de services de logement : Forte compréhension des soins fondés sur les traumatismes, de la violence entre partenaires intimes, du sans-abrisme et des obstacles intersectoriels auxquels les survivants sont confrontés.
  • Résolution de problèmes et gestion de crise : Capacité à prendre des décisions critiques dans des situations de forte pression et à trouver des solutions aux problèmes qui se posent.
  • Communication et établissement de relations : Solides compétences en communication écrite et orale, avec la capacité de dialoguer avec les agences gouvernementales, les bailleurs de fonds et les partenaires communautaires. Le bilinguisme est indispensable.
  • Engagement en faveur de l'équité et de l'inclusion : Compréhension approfondie des pratiques anti-oppressives et engagement à veiller à ce que les programmes soient accessibles à tous les survivants, quels que soient leurs antécédents.
  • Compétences techniques : Maîtrise de base de Google Suite et d'un logiciel de gestion de données en ligne.
  • Confidentialité : Capacité à maintenir la confidentialité, à adhérer aux normes éthiques et à respecter les limites professionnelles.
  • Organisation : Très organisé, capable de gérer plusieurs demandes simultanément dans des délais serrés.
  • Exigences physiques : Capacité à soulever jusqu'à 40 livres, à rester assis pendant de longues périodes, à lire sur des écrans d'ordinateur et à entretenir le matériel de bureau.
  • Vérification satisfaisante du secteur vulnérable et du casier judiciaire au moment de l'embauche et tout au long de l'emploi.
  • Permis de conduire de classe 5 et moyens de transport fiables.
  • Doit travailler sur place et être légalement autorisé à travailler au Canada.
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