Program Director Lead

3 days ago


Moncton, New Brunswick, Canada Crossroads for Women Carrefour pour femmes Full time
Job Summary

The Program Director is responsible for overseeing and ensuring the effective operation of Crossroads for Women's core programs, including Transition House, Outreach Services, Jade Centre, and Second-Stage Housing.

Daily Operations Oversight
  • Ensure safety protocols, intake processes, and trauma-informed, survivor-centered, and culturally responsive services are in place.
  • Develop and implement daily operational plans to ensure program effectiveness and efficiency.
Program Development and Evaluation
  • Develop, implement, and evaluate programs to meet the needs of survivors and the community.
  • Track accessibility, quality, and effectiveness of programs, identifying areas for improvement.
Staff Management and Support
  • Recruit, train, and support staff, conducting performance evaluations and fostering a supportive workplace culture.
  • Provide guidance and coaching to staff to enhance their skills and knowledge.
Facilities and Security
  • Ensure facilities, equipment, and furniture are well-maintained, adhering to Department of Health and Fire Department regulations.
  • Supervise security procedures to ensure a safe environment for clients and staff.
Housing and Tenant Support
  • Oversee transitional and second-stage housing, ensuring compliance with safety regulations, occupancy standards, and funding requirements.
  • Support tenants in addressing their needs and concerns, collaborating with property managers and housing partners as needed.
Advocacy and Community Partnerships
  • Maintain accurate records, including client files, incident reports, and shelter documentation, to ensure compliance and track program effectiveness.
  • Build and maintain partnerships with service providers, advocacy groups, and housing organizations to strengthen collaboration and service coordination.

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