Jobs at HSBC – Bilingual Premium Banker

7 days ago


Eastern Ontario, Canada HSBC Full time
Job Description:

As a Premium Banker, you will help customers achieve their financial ambitions. You will work within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs, and maximising opportunities across all customer segments.

[ads1] Job Responsibilities:
  • Develop existing customer relationships through active management of portfolios, ensuring solutions continually meet customer’s needs
  • Align with HSBC governing regulations and procedures
  • Attract new customers through referrals, promoting products and service offerings that match their financial needs
  • Support banking transactions and handle cash, as required, and sponsor digital engagement where appropriate
  • Build and maintain positive relationships with clients by providing efficient and professional customer service
  • Safeguard the bank by holding difficult conversations with your customers on subjects like Anti-Money Laundering, sanctions, complaint handling, and estate planning
  • Act as a Brand Ambassador for HSBC Bank Canada, delivering exceptional customer experiences
Job Requirements:
  • Sound knowledge of digital banking and technical skills in wealth management
  • Second language is an asset
  • Mutual Fund Licensing achieved (or willing to acquire with HSBC support) via the Investment Funds in Canada Course (IFIC) or Canadian Securities Course (CSC)
  • Institute of Canadian Broker certificate of achievement – Advanced Personal Finance (Quebec only)
  • Passion and pride for continuously delivering an outstanding customer experience
  • 2 years of proven experience in a customer facing role in the banking industry
  • Genuine and in-depth curiosity about current financial market and economy
Job Details:

Company:HSBC

Vacancy Type:Full Time

Job Location:Kanata, ON, CA

Application Deadline: N/A

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