Jobs at HSBC

Job Description:

As a Premium Banker, you will help customers achieve their financial ambitions. You will work within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs, and maximising opportunities across all customer segments.

• Develop existing customer relationships through active management of portfolios, ensuring solutions continually meet customer’s needs
• Align with HSBC governing regulations and procedures
• Attract new customers through referrals, promoting products and service offerings that match their financial needs
• Support banking transactions and handle cash, as required, and sponsor digital engagement where appropriate
• Build and maintain positive relationships with clients by providing efficient and professional customer service
• Safeguard the bank by holding difficult conversations with your customers on subjects like Anti-Money Laundering, sanctions, complaint handling, and estate planning
• Act as a Brand Ambassador for HSBC Bank Canada, delivering exceptional customer experiences

• Sound knowledge of digital banking and technical skills in wealth management
• Second language is an asset
• Mutual Fund Licensing achieved (or willing to acquire with HSBC support) via the Investment Funds in Canada Course (IFIC) or Canadian Securities Course (CSC)
• Institute of Canadian Broker certificate of achievement – Advanced Personal Finance (Quebec only)
• Passion and pride for continuously delivering an outstanding customer experience
• 2 years of proven experience in a customer facing role in the banking industry
• Genuine and in-depth curiosity about current financial market and economy

Company: HSBC

Vacancy Type: Full Time

Job Location: Kanata, ON, CA

Application Deadline: N/A

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