Part-time Service Coordinator

Found in: Jooble CA O C2 - 1 week ago


Ontario, Canada EightSix Network Inc Full time

Job Type: Part-Time
This Player Services Coordinator position involves promoting outstanding guest relations in a friendly and helpful environment, whether it be addressing a concern or issuing complimentary vouchers to one of our fine restaurants. Full benefits package for full-time employees
Retirement savings plan
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities
0 2 reviews 5899 Rama Rd, Orillia, ON Player Services Coordinator
Part Time / Full Time Player Services Coordinator
calendar_today Immediate Start Job Description
Job Type: Part-Time
This Player Services Coordinator position involves promoting outstanding guest relations in a friendly and helpful environment, whether it be addressing a concern or issuing complimentary vouchers to one of our fine restaurants. Full benefits package for full-time employees
Retirement savings plan
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities
Handles all inbound/outbound calls with the Player Services Call Centre.
Manages booking procedures for concerts/hotel/premium events.
Opens and maintains new player accounts, player profiles, issue players cards for patrons, educate players on benefits of Player Passport card.
Handles customer concerns or complaints for immediate solution.
Provides for superior customer service and promotes excellent employee relations with co-worker.
May be required to greet buses and give presentations to tour and travel groups.
Work box office for ticket sales and complementary redemption as required.
Previous customer service experience is preferred.
Computer skills required, knowledge of Microsoft, Access and Excel.
Available to work all shifts, including overnight or swing.
Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. Follow us on our careers social media pages
#Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. Work Permit

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