Service Support Nurse

4 weeks ago

Langford, Canada Langford Veterinary Services Full time

The successful candidate needs to be motivated, organised, and passionate about the teaching of others. Previous experience specifically with Dermatology cases is not essential but desirable; however, the candidate should have an interest in this area and be keen to develop skills through their clinical work and self-directed learning.

The successful candidate will be involved in skin biopsies, in-house cytology, diagnostic imaging for Dermatology cases, stock control, patient admits, blood sampling, IV placement, and other laboratory work, as well as client communication and teaching students on clinics as part of their rotations.

Previous experience in a referral environment is desirable but not essential.

Flexibility will be necessary as the post will require participation in the weekend rota, which will require nursing in ward areas across the hospital.

We are set in beautiful grounds with our own on-site café and offer a generous pension scheme, 5 weeks holiday per year plus Bank Holidays, Bupa Benefit, CPD, employee discounts up to 50%, free onsite parking, free eye test voucher, annual flu vaccinations, and enhanced maternity/paternity as an employee of Langford Vets.

Closing date for this role is Tuesday 20th August 2024.

The main purpose of the post is to be responsible for organising the clinical activities and the in-patient caseload within the Dermatology Department. This will include owner visits and discharge appointments, triage of advice calls, attending in-patient rounds, assisting with procedures, ordering/stocking consumables, and maintaining equipment. The job holder will also be responsible for the development and running of clinics, to include inpatient and outpatient caseload. They will also assist with co-ordinating and collecting data for research projects.

Principal Accountabilities:

  • Communication with owners regarding in-patients as appropriate, to include liaison with the nursing team and arranging owner visits.
  • Triage of advice calls, to include answering simple queries, managing client expectations, and acquiring appropriate information to forward to the Dermatology team.
  • Routine discharge appointments, to include instructions/advice on likely side effects of medications, clinical responses, and need for monitoring tests (blood tests and urine tests).
  • Maintenance of microscope, otoscopes, and all dermatology equipment; assist in drug and equipment re-ordering and maintain adequate stock levels.
  • Assisting dermatologist/s as appropriate, to include setting up for all dermatology-related procedures, inpatient care, and restraint of patients for examinations and procedures.
  • Co-ordination and data collection for research projects, and liaison with other relevant staff and departments for the transfer of patients/joint projects.
  • Assessment and supervision of BVSc and VNCAB/VNBS undergraduates during clinical rotations, including undertaking the role of Clinical Coach.
  • Assist with the personal Tutor programme for the veterinary nursing programme.
  • Provision of CPD for internal and external nurses, to include webinars and presentations.
  • Maintaining a good working relationship with all team members.
  • Communicating in an effective and pleasant manner with clients and colleagues.
  • Proactively identify and act upon opportunities for business improvement. Openly identify and discuss problems to implement and sustain improvements that increase the value we deliver to our clients, employees, and students.
  • Responsible for keeping themselves and others safe, reporting accidents, near misses, and hazards, and adhering to health and safety requirements and policies as required by the business/their line manager.
  • Carry out all other reasonable duties as requested by the line manager.
Person Specification

The skills, abilities, experience, and knowledge outlined below provide a summary of what is required to carry out this job effectively.

Registered and clinically experienced veterinary nurse:
Minimum of 12 months working as a VN in clinical practice.

Previous experience with dermatology cases.

Experience of working within a referral environment.

Advanced diploma or similar.

Able to carry out veterinary nursing duties as listed above.

Clinical coach or similar.

RCVS listed veterinary nurse.

Interest in advancing own qualifications.

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