Area Director
2 weeks ago
12/10/2024
Adresse :
1465A Richmond Rd
Groupe de famille d'emploi :
Ventes et service, Services bancaires aux particuliers
Responsabilités :
- Guider et orienter les employés ainsi que leur offrir du coaching dans le but d’offrir un service exceptionnel aux clients actuels et potentiels de BMO.
- Comprendre les besoins des clients ou des clients potentiels de BMO afin de réaliser des ventes et d’offrir des services dans l’intérêt des clients.
- Offrir des conseils aux clients au sujet des produits et des stratégies qui correspondent à leurs objectifs financiers.
- Appuyer les activités de vente et de service aux clients afin d’atteindre les objectifs stratégiques en matière d’expérience client et de rentabilité.
- Assurer l'harmonisation entre les valeurs et les comportements afin de favoriser la diversité et l'inclusion.
- Offrir de la formation technique et du soutien aux employés.
- Offrir des conseils spécialisés et du soutien technique.
Qualifications :
- Généralement de cinq à sept années d’expérience professionnelle pertinente avec diplôme d’études postsecondaires dans un domaine connexe.
- Expérience antérieure en supervision ou en gestion.
- Compétences en analyse et en résolution de problèmes.
- Compétences pour la prise de décisions fondées sur les données.
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