Area Director

2 weeks ago


Ottawa, Canada BMO Financial Group Full time
p>Date limite pour présenter sa candidature :

12/10/2024

Adresse :

1465A Richmond Rd

Groupe de famille d'emploi :

Ventes et service, Services bancaires aux particuliers

Responsabilités :

  • Guider et orienter les employés ainsi que leur offrir du coaching dans le but d’offrir un service exceptionnel aux clients actuels et potentiels de BMO.
  • Comprendre les besoins des clients ou des clients potentiels de BMO afin de réaliser des ventes et d’offrir des services dans l’intérêt des clients.
  • Offrir des conseils aux clients au sujet des produits et des stratégies qui correspondent à leurs objectifs financiers.
  • Appuyer les activités de vente et de service aux clients afin d’atteindre les objectifs stratégiques en matière d’expérience client et de rentabilité.
  • Assurer l'harmonisation entre les valeurs et les comportements afin de favoriser la diversité et l'inclusion.
  • Offrir de la formation technique et du soutien aux employés.
  • Offrir des conseils spécialisés et du soutien technique.

Qualifications :

  • Généralement de cinq à sept années d’expérience professionnelle pertinente avec diplôme d’études postsecondaires dans un domaine connexe.
  • Expérience antérieure en supervision ou en gestion.
  • Compétences en analyse et en résolution de problèmes.
  • Compétences pour la prise de décisions fondées sur les données.

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