Area / Zone Manager

6 months ago

Ottawa, Canada Kal Tire Full time

This role will involve travel between multiple stores and will be primarily based out of Ottawa, ON. We are open to applicants who would like to relocate from another area of Canada. Under the guidance of the Regional Director, the Zone Manager sets the standard for service, excellence, operation management, financial performance, and leadership for all team members.
- Critical to this role, is the ability to lead by positive influence, foster a collaborative and customer-centric culture, and maintain operational efficiencies across multiple B2B Commercial Tire locations in Eastern Ontario.

**Responsibilities**:
**Leadership** - Drives results and is responsible for performance of all stores within the zone relating to operations, culture, and safety. Participate in regional leadership meetings, providing strategic input to achieve profitable growth and industry competitive advantage. Champion a safety culture and one that reflects the Kal Tire AIMS.

**Sales and Service **- Monitor sales performance and growth in the Zone. Support Store Managers in creating a culture of customer service by ensuring all team members have in-depth product knowledge and training. Work closely with the commercial sales team. Evaluate and analyze customer feedback to ensure we are exceeding customer expectations. Build and maintain supplier and customer relationships on an ongoing basis.

**Operations** - Manage a “model store” which sets the standard of excellence in all key operating areas: Sales and Service, Operations, Financial Performance, Safety and Team Leadership. Oversee financial operations for all stores in the Zone including establishing budgets, monitoring financial performance - P & L’s, and achieving financial targets. Monitor stock and inventory levels across all stores in the Zone. Ensure adherence to all safety standards and environmental practices and procedures.

**Job Requirements**
- Operations management experience in a multi-location environment for a minimum of 5 years.
- Demonstrated leadership abilities and passion to develop, motivate and grow future leaders.
- Experience with managing store operations, profit and loss statements, budgets, and growth potentials.
- A genuine desire to consistently deliver customer service excellence.
- Strong analytical, planning, and decision-making skills.
- College or university diploma or degree, or equivalent combination of experience and education.
- Flexibility to relocate if and when required.

**We offer**:

- Working with a Well-Established Company - Kal Tire has been in business since 1953 and currently has over 260 store locations across Canada; continued growth plans lead to career advancement opportunities.
- Competitive wages + Bonus Comprehensive medical, dental & vision benefits
- Employee Assistance Program
- Defined contribution pension plan, and a group RRSP/DPSP matching program.
- Discount on tires and mechanical services
- Company Vehicle, phone and equipment
- Positive work culture, opportunities for growth and development, and work-life balance.

**Our Inclusive Culture**

**Hiring Process**

Additionally, as part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check.

Kal Tire welcomes your interest in the Zone Manager opportunity. We thank all applicants for their interest, only those under consideration for the role will be contacted.

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