Business Operations Lead, Senior Manager

3 months ago

Montreal, Canada IATA Consulting Full time
Senior Manager, Flight Operations Data eXchange project

Employment Type: Fixed Term Contract
Contract Duration: 6 months

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

IATA’s objective is to become the center of excellence and reference for safety, security and operational data. As such, we are looking for a Senior Manager, Flight Operations Data eXchange project to join the Global Aviation Data Management (GADM) Team.

The incumbent’s role will be to develop and launch a new data exchange program related to flight operations and aircraft specific data.

This is a project-based position currently in place until end of April 2025 (Stage Gate Review) with a possibility of being extended until end of February 2026, then converted to a permanent position in the event of a successful project outcome.

We are looking for someone with expertise in technical product development as well as airline flight operations.

What your day would be like

Develop and Implement Data Solutions: Lead the creation of business and technical requirements for data ingestion solutions (API) and collaborate with IT and project teams for implementation.

Optimize Data Acquisition: Assess data acquisition alternatives and recommend approaches to optimize the cost of implementation, ensuring efficient and cost-effective solutions.

Define Data Standards: Establish and monitor the requisite data format and quality standards, ensuring consistent submission of operational data from participating airlines.

Monitor Data Infrastructure: Oversee data pipelines and infrastructure to ensure seamless data flow and integrity.

Collaborate Across Teams: Work with various teams to integrate collected data into other IATA programs and projects.

Stakeholder Management: Engage and manage internal stakeholders to secure project support and ensure timely delivery.

Compliance and Policy Adherence: Ensure the project aligns with legal standards and company policies.

Process Improvement: Recommend, develop, and document processes to enhance data quality and operational efficiency.

Airline Acquisition and Program Promotion: Evaluate strategies for airline onboarding, promote the program’s benefits, and recruit airline members.

We would love to hear from you if you have
  • University degree in aviation, engineering, management, business administration or IT
  • 5-7 years of solid work experience in Program Development and Program Management
  • Aviation background and good understanding of airline flight operations (e.g. Flight Dispatcher, Flight Operations Engineer, Weight & Balance Specialist, etc.) is a major asset
  • Solid technical background and experience with all stages of a data project development

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you

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