Revenue Analysis Manager

2 months ago

Ottawa, Canada Rewind Full time
p>Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Thriving at Rewind:

We embrace the fast-paced, ever-changing nature of startup life. li>

Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. li>Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.

Your focus will be to support the Revenue organization, specifically the Sales, Partnerships and Customer Support functions, while working cross-functionally with our Marketing, Finance and Data teams. You will be Rewind’s go-to person when it comes to data and will be producing reports/insights used in OKRs, QBRs and Board meetings, providing visibility into performance, metrics, and revenue trends.

Your responsibilities will be:

  • Architecting, optimizing and maintaining sales processes and workflows, ensuring efficiency and effectiveness in lead management, pipeline progression, and deal closure.
  • Establishing systems and processes for partner relationships, including partner referrals and performance tracking.
  • Analyzing Customer Support data and processes to identify trends, areas for improvement, and opportunities to enhance service quality.
  • Managing and optimizing our CRM (Salesforce), along with a robust technology stack including Sweep, SalesLoft, Gong, ZoomInfo, Zendesk, Ada, PartnerStack and more.
  • Owning the data infrastructure and ensuring all systems are integrated and functioning properly to support seamless data flow and accurate reporting while working cross-functionally with teams supporting other critical tools such as Metabase, Hubspot.
  • Developing and maintaining dashboards/reports to provide stakeholders with clear visibility into sales performance, customer support metrics, partner contributions, and overall revenue trends.
  • Monitoring and reporting on key processes and KPIs, leveraging this data to produce decks, reporting and insights used for key internal meetings, OKRs, QBRs, Operations, Board and Team meetings.
  • Working cross-functionally with the Marketing, Finance and Data teams to ensure data consistency and be a key contributor to the annual planning/modeling process.
  • Leading strategic projects related to scaling operations, process automation, or system integrations.
  • High proficiency in Salesforce CRM and BI/Analytics platforms.
  • Exceptional analytical skills with the ability to translate data into actionable insights.
  • Strong project management skills, with experience managing cross-functional initiatives.

Nice to Have:

  • Experience in a Series A, B or later stage SaaS company.
  • Salesforce Certified (Administrator, Advanced Administrator, Business Analyst, etc.).
  • Experience with marketing automation software (HubSpot, Marketo, Eloqua etc.).
Additional Information

Where You’ll Be
This role will be based out of our Ottawa or Toronto Office.

Summer hours (off every other Friday from June - September) and office closed during the holiday break in December.$1000/year wellness/home office allowance.

Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

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