Revenue Operations Manager

2 months ago

Ottawa, Canada Rewind Software Full time

**Company Description**
Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

**Thriving at Rewind**:
We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:

- ** Team-First Mentality**: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
- ** Performance-Driven Mindset**: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
- ** Flexible Work-Life Approach**: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
- ** Customer Centricity**: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
- ** Taking Initiative**:We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
- ** We Make Time for Fun**:We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.

As a Senior Revenue Operations Manager, you will report directly to the VP, Revenue. Your expertise in data analysis, revenue modeling, and process optimization will be instrumental in achieving revenue goals, enhancing operational efficiency, and guiding cross-functional teams. By providing valuable insights and implementing best practices, you will play a crucial role in shaping the company's revenue growth and overall success.

As a Senior Revenue Operations Manager, your focus will be to support the Revenue organization, specifically the Sales, Partnerships and Customer Support functions, while working cross-functionally with our Marketing, Finance and Data teams. You will establish and maintain Sales, Partnerships and Customer Success processes, systems and workflows, while ensuring efficiency and effectiveness. You will be Rewind’s go-to person when it comes to data and will be producing reports/insights used in OKRs, QBRs and Board meetings, providing visibility into performance, metrics, and revenue trends.

**Your responsibilities will be**:

- Architecting, optimizing and maintaining sales processes and workflows, ensuring efficiency and effectiveness in lead management, pipeline progression, and deal closure
- Establishing systems and processes for partner relationships, including partner referrals and performance tracking.
- Analyzing Customer Support data and processes to identify trends, areas for improvement, and opportunities to enhance service quality
- Managing and optimizing our CRM (Salesforce), along with a robust technology stack including; Sweep, SalesLoft, Gong, ZoomInfo, Zendesk, Ada, PartnerStack and more
- Owning the data infrastructure and ensuring all systems are integrated and functioning properly to support seamless data flow and accurate reporting while working cross-functionally with teams supporting other critical tools such as Metabase, Hubspot
- Developing and maintaining dashboards/reports to provide stakeholders with clear visibility into sales performance, customer support metrics, partner contributions, and overall revenue trends
- Monitoring and reporting on key processes and KPIs, leveraging this data to produce decks, reporting and insights used for key internal meetings, OKRs, QBRs, Operations, Board and Team meetings
- Remaining educated on Revenue operations trends and best practices, inclusive of implementing AI to optimize personal, team and company efficiency
- Documenting procedures, guidelines, and best practices to facilitate knowledge sharing and onboarding of new team members
- Working cross-functionally with the Marketing, Finance and Data teams to ensure data consistency and be a key contributor to the annual planning/modeling process
- Fostering a culture of operational excellence and continuous improvement across the organization
- Leading strategic

  • Revenue Operations Manager

    8 months ago

    Ottawa, Canada Valsoft and Aspire Operating Group Full time

    **Revenue Operations Manager - Hybrid - Ottawa** As the Manager of Revenue Operations in our SaaS business, you will play a pivotal role in optimizing and aligning our revenue-generating functions. This position requires a strategic thinker with a deep understanding of SaaS revenue models, sales processes, metrics, and customer lifecycle. You will...

  • IT Operations Manager

    1 week ago

    Ottawa, Ontario, Canada Manager – IT Full time

    We are seeking a highly skilled IT professional to lead our team's technology operations as an IT Operations Manager.About the RoleThis position is responsible for managing and maintaining the overall IT infrastructure, including End User IT Equipment setup and management. The successful candidate will provide timely IT support and resolve issues remotely...

  • IT Operations Manager

    6 days ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Job Overview">We are seeking a seasoned IT professional to oversee the management of our company's IT infrastructure.">This role involves remotely handling and resolving IT issues, providing technical support to clients, and ensuring the smooth operation of our systems.">The ideal candidate will have at least 7-9 years of experience in managing IT...

  • Revenue Operations Manger

    6 months ago

    Ottawa, Canada Trellis Full time

    **Job Title: Revenue Operations Manager** **Location: Ottawa, Canada** **About Trellis**: Trellis is a dynamic, growth-focused company that leverages technology to revolutionize how brands sell through e-commerce. At Trellis, we are committed to fostering innovation, driving sustainable growth, and empowering our clients to reach new heights. Maximize the...

  • Revenue Operations Specialist

    1 month ago

    Ottawa, Ontario, Canada Assent Full time

    Job Description:The Revenue Operations Specialist will play a crucial role in Assent’s Revenue Operations team. This role will involve delivering on ongoing reporting, systems administration, and operational coordination. The ideal candidate will have impeccable attention to detail and solid interpersonal and analytical skills.Main Responsibilities:Assist...

  • Senior Revenue Operations Manager

    2 months ago

    Ottawa, Canada Rewind Full time

    Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology...

  • Revenue Operations Strategist

    3 weeks ago

    Ottawa, Ontario, Canada Rewind Full time

    We are Rewind, a fast-growing technology company based in Ottawa, Canada.The estimated salary for this position is between $120,000 - $180,000 per year.Job DescriptionAs a Senior Revenue Operations Manager, you will play a crucial role in driving revenue growth and process improvements at Rewind.You will report directly to the VP, Revenue, and be responsible...

  • Revenue Operations Expert

    3 weeks ago

    Ottawa, Ontario, Canada Rewind Full time

    Rewind is a leading data protection service that safeguards the critical information powering businesses across various sizes. Our primary focus lies in backing up cloud-based data found in applications like Jira, GitHub, Confluence, and Shopify.We're proud to be recognized as one of Canada's 50 fastest-growing technology companies, as acknowledged by...

  • Senior Revenue Operations Manager

    1 month ago

    Ottawa, Canada Rewind Software Full time

    Job DescriptionAs a Senior  Revenue Operations Manager, you will report directly to the VP, Revenue. Your expertise in data analysis, revenue modeling, and process optimization will be instrumental in achieving revenue goals, enhancing operational efficiency, and guiding cross-functional teams. By providing valuable insights and implementing best practices,...

  • Hotel Revenue Manager

    6 months ago

    Ottawa, Canada Novotel Ottawa Full time

    **Purpose**: Under the general guidance of the General Manager and within the limits of establishing Novotel Ottawa’s policies and procedures, the Revenue Manager directs the activities of the Revenue department to ensure the achievement of established quality standards and hotel revenue and profit goals. **Responsibilities**: - Ensures that inventory...

  • Revenue Operations Specialist

    6 months ago

    Ottawa, Canada Assent Compliance Full time

    Company Description Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...

  • Revenue Operations Specialist

    1 month ago

    Ottawa, Canada Assent Full time

    Job DescriptionThe Revenue Operations Specialist will have a wide range of duties as part of Assent’s Revenue Operations team. This role will play an integral part in delivering on the ongoing reporting, systems administration, and operational coordination of the team, including translating data into easily digestible information. This role requires timely...

  • Revenue Operations Specialist

    1 month ago

    Ottawa, Canada Assent Full time

    **Company Description** Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for...

  • Revenue Operations Specialist

    6 months ago

    Ottawa, Canada Assent Compliance Full time

    Company Description Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...

  • Senior Revenue Operations Manager

    4 weeks ago

    Ottawa, Canada Rewind Full time

    Senior Revenue Operations Manager (hybrid)Full-timeRewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as...

  • Revenue Management Operations Manager

    4 weeks ago

    Ottawa, Canada Rewind Full time

    p>Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology...

  • Senior Revenue Operations Lead

    3 weeks ago

    Ottawa, Ontario, Canada Rewind Full time

    We are seeking a highly skilled Senior Revenue Operations Manager to join our team at Rewind, a leading provider of cloud data backup solutions. As a key member of our revenue operations team, you will play a critical role in driving revenue growth and process improvements across the organization.Job OverviewThe successful candidate will have a proven track...

  • Director of Revenue Cycle Management

    4 weeks ago

    Ottawa, Canada Storm3 Full time

    **Director/VP Revenue Cycle Management** **Telemedicine Provider** **Remote (United States)** **Competitive Salary ($160,000-$180,000) + 20% bonus + Stock Options** I am partnered with the fastest-growing telemedicine provider across the United States, who have grown by 100% YoY over the past three years. This start-up are VC backed by Y-Combinator and...

  • Senior Revenue Operations Manager

    4 weeks ago

    Ottawa, Canada Rewind Full time

    h3>Senior Revenue Operations Manager (hybrid)Full-timeRewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as...

  • Vice President, Revenue Operations

    6 months ago

    Ottawa, Canada Assent Full time

    **Company Description** Summary** Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for...