Revenue Operations Manager

2 weeks ago

Ottawa, Canada Valsoft and Aspire Operating Group Full time

**Revenue Operations Manager - Hybrid - Ottawa**

As the Manager of Revenue Operations in our SaaS business, you will play a pivotal role in optimizing and aligning our revenue-generating functions. This position requires a strategic thinker with a deep understanding of SaaS revenue models, sales processes, metrics, and customer lifecycle. You will collaborate cross-functionally to enhance operational efficiency, drive revenue growth, and ensure a seamless end-to-end customer experience.

**Here is a little window into our company**: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft's global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is **'Be Humble, Stay Hungry'**

**What your day will look like**:
**Sales and Marketing Alignment**:

- Foster collaboration between sales and marketing teams to ensure a unified approach towards revenue generation
- Implement and optimize processes that enhance lead generation, qualification, and conversion

**Sales Operations**:

- Oversee sales processes, tools, and technologies to maximize efficiency and effectiveness
- Develop and manage sales forecasting, pipeline management, and performance analytics
- Collaborate with the sales team to identify opportunities for process improvement and training

**Customer Success Integration**:

- Work closely with Customer Success teams to ensure alignment with revenue goals
- Implement strategies to increase customer lifetime value and reduce churn

**Data Analysis and Reporting**:

- Utilize data-driven insights to identify trends, opportunities, and potential roadblocks
- Establish and maintain KPIs and metrics to measure the effectiveness of revenue operations

**Systems and Technology**:

- Evaluate, implement, and optimize sales and revenue-related technologies
- Collaborate with the IT team to ensure seamless integration between systems

**Cross-Functional Collaboration**:

- Collaborate with finance, product, and other departments to ensure a cohesive revenue strategy
- Facilitate communication and information flow between departments

**Process Optimization**:

- Identify and implement process improvements to streamline and enhance revenue-generating activities
- Continuously assess and refine workflows to adapt to changing business needs

**About You**:

- **Bachelor's degree in Business, Marketing or a related field (MBA or an advanced degree is a plus)**:

- ** Proven experience in revenue operations, sales operations, or a related role in a SaaS environment is essential**:

- Strong analytical and problem-solving skills with a data-driven mindset
- Excellent communication and interpersonal skills to collaborate across departments
- Proficiency in using CRM and sales automation tools (e.g., Salesforce, HubSpot)
- Familiarity with financial principles related to revenue recognition and forecasting
- Strategic thinker with a proactive and results-oriented mindset
- Ability to thrive in a fast-paced, dynamic environment
- Leadership skills to inspire and guide cross-functional teams
- Detail-oriented with a commitment to quality and accuracy
- ** At least a professional level of English, both written and verbal, is essential**:

- **Legally authorized to work in Canada

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