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National Account Manager

3 months ago

Montreal, Canada DMC Recruitment Group Full time
National Account Manager – Retail

Taymor (Canada)

Location: Montreal OR Toronto

DMC is proud to partner with our long-term client, Taymor Industries Ltd., to identify an experienced industry professional for a key position within their business. Due to an upcoming retirement, they are seeking a dynamic National Account Manager (Retail) to join their team and drive success across the Canadian retail market. Located in either Toronto or Montreal, we are seeking an experienced industry professional to take on this vital role.

About Our Client

Taymor has proudly designed and manufactured architectural hardware products of exceptional design, quality, and value since 1948. Today, this commitment remains at the core of what they do: providing exceptional customer service and delivering meticulously crafted, contemporary door & bath hardware solutions.

“The pursuit of great design is central to everything we do at Taymor. It inspires close collaboration between our in-house product designers and leading interior designers, ensuring the creation of innovative, exclusive products that contribute to the success of any project. Above all, our design process places you— our customers— at the center. We pride ourselves on listening to your needs and developing product solutions that deliver a rare combination of timeless design, exceptional quality, and lasting value.”

Role Overview

The National Account Manager will play a pivotal role in elevating Taymor’s market presence within Canada’s largest building supply retailers. The mandate of the role is to grow sales, increase gross margins, and solidify Taymor’s position as a top choice for national accounts and big-box retailers. Working closely with the Director of Sales and the Eastern Sales Manager, the National Account Manager will lead strategic relationships, implement an omnichannel strategy, and drive the introduction of new products to the market.

Key Responsibilities include (but are not limited to):Strategic Relationship Management
  • Lead strategic national account planning to expand Taymor’s market share with target customers.
  • Build and maintain high-level relationships with key management across large national retailers.
  • Represent Taymor at trade associations, customer shows, and other networking activities within the DIY and contractor-focused markets.
Opportunity Management
  • Drive sales growth and market share with national accounts such as Kent, Home Depot, Rona, Orgill, BMR, Peavey, Federated Co-op, CTC, and Home Hardware.
  • Lead annual negotiations and reviews with buying groups and national accounts.
  • Coach and manage a dedicated team to ensure effective sales strategies and successful product launches.
Delivery & Support
  • Regularly review team performance, holding them accountable for delivering results.
  • Collaborate with product management on pricing strategies and tactical initiatives.
  • Support supply chain and inventory management teams to optimize inventory and on-time delivery performance.
Qualifications & Skills
  • Sales Growth Generation
  • Sales Account Management
  • Strategic Relationship Building
  • Strategic Planning & Decision Making
  • Product Knowledge
Experience
  • 5+ years of success working within the DIY home improvement sector or contractor-focused lumber yards.
  • Prior people management experience – sales teams in particular as this role supports a small team of Outside Sales and Sales Agents.
  • 3+ years of retail omnichannel experience.
  • Experience in the door & hardware or plumbing channels would be viewed as an asset.
Technical Skills
  • Proficiency in MS Office Suite and CRM systems.
  • Strong ability to communicate technical product features effectively.
Additional Requirements
  • Travel required (40%) to engage with customers and adequately support the sales team.
  • Fluency in both Canadian official languages would be viewed as an asset. (English/French)
Ready to Apply?

Please apply directly via the DMC website to register your interest in this position. All applicants are being managed via the DMC process. We look forward to speaking with all qualified candidates soon – this role is being hired with priority and urgency. A more detailed job description is available upon request and discussion.

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