Account Manager

4 weeks ago


Montreal, Quebec, Canada National Bank Full time
Account Manager - Service Delivery

As an Account Manager in Service Delivery at National Bank, you will play a key role in building and maintaining strong relationships with clients. Your primary responsibility will be to optimize processes and provide support to portfolio managers, ensuring a high level of customer service is maintained.

Key Responsibilities:

  • Establish and maintain strong client relationships by coordinating efforts with various internal services and divisions of NBIN and National Bank.
  • Ensure prompt and complete resolution of all client issues and recommend improvements to policies and procedures to continually enhance our service delivery.
  • Act as a liaison with various operational sectors of NBIN to ensure tasks are carried out proactively and in a timely manner.

Requirements:

  • University degree with at least two years of experience in a brokerage or service role.
  • Canadian Securities Course (CSC) is a definite asset.
  • Knowledge of regulatory aspects of the industry.
  • Proficiency in Microsoft Office.

What We Offer:

  • Competitive compensation package.
  • Flexible benefits to promote your wellbeing and that of your family.
  • Opportunities to get involved in community initiatives.

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