Account Manager
4 weeks ago
As an Account Manager in Service Delivery at National Bank, you will play a key role in building and maintaining strong relationships with clients. Your primary responsibility will be to optimize processes and provide support to portfolio managers, ensuring a high level of customer service is maintained.
Key Responsibilities:
- Establish and maintain strong client relationships by coordinating efforts with various internal services and divisions of NBIN and National Bank.
- Ensure prompt and complete resolution of all client issues and recommend improvements to policies and procedures to continually enhance our service delivery.
- Act as a liaison with various operational sectors of NBIN to ensure tasks are carried out proactively and in a timely manner.
Requirements:
- University degree with at least two years of experience in a brokerage or service role.
- Canadian Securities Course (CSC) is a definite asset.
- Knowledge of regulatory aspects of the industry.
- Proficiency in Microsoft Office.
What We Offer:
- Competitive compensation package.
- Flexible benefits to promote your wellbeing and that of your family.
- Opportunities to get involved in community initiatives.
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