Billing and Revenue Executive
2 months ago
As a Senior Revenue Operations Manager, your focus will be to support the Revenue organization, specifically the Sales, Partnerships and Customer Support functions, while working cross-functionally with our Marketing, Finance and Data teams. You will be Rewind’s go-to person when it comes to data and will be producing reports/insights used in OKRs, QBRs and Board meetings, providing visibility into performance, metrics, and revenue trends.
Your responsibilities will be:
- Architecting, optimizing and maintaining sales processes and workflows, ensuring efficiency and effectiveness in lead management, pipeline progression, and deal closure.
- Establishing systems and processes for partner relationships, including partner referrals and performance tracking.
- Analyzing Customer Support data and processes to identify trends, areas for improvement, and opportunities to enhance service quality.
- Managing and optimizing our CRM (Salesforce), along with a robust technology stack including: li>
- Owning the data infrastructure and ensuring all systems are integrated and functioning properly to support seamless data flow and accurate reporting while working cross-functionally with teams supporting other critical tools such as Metabase, Hubspot.
- Developing and maintaining dashboards/reports to provide stakeholders with clear visibility into sales performance, customer support metrics, partner contributions, and overall revenue trends.
- Monitoring and reporting on key processes and KPIs, leveraging this data to produce decks, reporting and insights used for key internal meetings, OKRs, QBRs, Operations, Board and Team meetings.
- Working cross-functionally with the Marketing, Finance and Data teams to ensure data consistency and be a key contributor to the annual planning/modeling process.
- Leading strategic projects related to scaling operations, process automation, or system integrations.
You should also have:
- Strong understanding of B2B SaaS business models, sales cycles, and metrics.
- High proficiency in Salesforce CRM and BI/Analytics platforms.
- Exceptional analytical skills with the ability to translate data into actionable insights.
- Strong project management skills, with experience managing cross-functional initiatives.
Nice to Have:
- Experience in a Series A, B or later stage SaaS company.
- Salesforce Certified (Administrator, Advanced Administrator, Business Analyst, etc.).
- Experience with marketing automation software (HubSpot, Marketo, Eloqua etc.).
Where You’ll Be:
This role will be based out of our Ottawa or Toronto Office. - Summer hours (off every other Friday from June - September) and office closed during the holiday break in December.
- $1000/year wellness/home office allowance.
Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.
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