Training & Engagement Specialist

2 weeks ago

Ottawa, Canada Assent Compliance Inc. Full time

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We've grown from $5 million to $85 million ARR in just six years. With our recent $350 million funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members.

Being a Certified B Corporation, we don't just advocate for sustainability – we live it. This certification underscores our commitment to environmental, social, and governance excellence. At Assent, your work will directly amplify transparency, sustainability, and fair practices worldwide.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description

The Training & Engagement Specialist will help develop and maintain a program for supplier education; with the goal of reducing ticket volumes and improving the quality of our interactions. This role includes collaboration between internal departments such as Product, Learning and Development, Marketing, Regulatory, the Supplier Support language team, and outward-facing communication with suppliers in all segmentations.

Key Requirements & Responsibilities

Strategic Analysis and Implementation: Conduct thorough analyses of supplier behaviors to identify education gaps and opportunities. Collaborate with internal teams to develop proactive education strategies aimed at informing suppliers about new regulations, improving response rates, and reducing high ticket volumes.

Content Development and Process Improvement: Enhanceknowledge and engagement by:

Developing and augmenting training materials such as webinars, blog posts, e-books, guides, and videos.

Innovating and improving existing processes to boost learning outcomes.

Qualifications

Your Knowledge, Skills, and Abilities

We strongly value your talent, energy, and passion. It will also be valuable to Assent if you have the following qualifications:

At least 1 year of related work experience (eg. Training and development, customer enablement, project management);

Computer proficiency using MS Office Suite and Google Applications;

Capable of detailed data analysis to identify trends and measure program impact using analytical tools

Additional Information

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.

#J-18808-Ljbffr

  • Training & Engagement Specialist

    3 weeks ago

    Ottawa, Canada Assent Full time

    Job DescriptionSupplier Training & Engagement SpecialistThe Training & Engagement Specialist will help develop and maintain a program for supplier education; with the goal of reducing ticket volumes and improving the quality of our interactions. This role includes collaboration between internal departments such as Product, Learning and Development,...

  • Training & Engagement Specialist

    3 weeks ago

    Ottawa, Canada Assent Full time

    Company Description Summary Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust...

  • Training & Engagement Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Assent Compliance Full time

    Company DescriptionSummaryAssent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for...

  • Training & Engagement Specialist

    3 weeks ago

    Ottawa, Canada Assent Compliance Full time

    Company DescriptionSummaryAssent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for...

  • Training & Engagement Specialist

    2 weeks ago

    Ottawa, Canada Assent Compliance Inc. Full time

    Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.We've...

  • Training & Engagement Specialist

    2 weeks ago

    Ottawa, Canada Assent Compliance Inc. Full time

    Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.We've...

  • Training & Engagement Specialist

    2 weeks ago

    Ottawa, Canada Assent Compliance Inc. Full time

    Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.We've...

  • Training & Engagement Specialist

    1 week ago

    Ottawa, ON, Canada Assent Compliance Inc. Full time

    Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...

  • Donor Engagement Specialist

    1 month ago

    Ottawa, Canada National Arts Centre - Centre National des Arts Full time

    **About the National Arts Centre Foundation** The National Arts Centre Foundation raises funds to support the National Arts Centre’s work in performance, creation, and learning across Canada. Founded in 2000 as a separate legal entity, the National Arts Centre Foundation has raised over $170 million to enrich the lives of Canadians through the performing...

  • Community Engagement Specialist

    4 weeks ago

    Ottawa, Canada Intuit Full time

    Come join the North America Community Engagement team within the Intuit Consumer Group where we lead inclusively, champion diversity, and foster an empowering work environment. As a **Seasonal Community Engagement Specialist**, you will be responsible for monitoring the daily activity of all contributors to our public channels and ensuring they all receive...

  • Community Engagement Specialist

    2 days ago

    Ottawa, Canada Jewish Federation of Ottawa Full time

    The Jewish Federation of Ottawa is the central hub of local Jewish communal life serving a diverse population of over 15,000 people. Our mission is to ensure the local Jewish community is thriving, welcoming, inclusive and engaged. We accomplish this by providing opportunities to engage for all ages, ensuring the care and protection of our most vulnerable...

  • Community Engagement Specialist

    2 weeks ago

    Ottawa, Canada Home and Community Care Support Services Full time

    Position Summary: Reporting to the Manager, Community Engagement, the Community Engagement Specialist is responsible for assisting in the effective implementation of the Home and Community Care Support Services Community Engagement Framework and supporting effective and meaningful engagement of patients, individuals with lived experience, caregivers...

  • Professional Services Engagement Specialist

    4 days ago

    Ottawa, Canada Thales Group Full time

    Professional Services Engagement Specialist page is loaded Professional Services Engagement Specialist Apply remote type Hybrid locations Ottawa time type Full time posted on Posted Yesterday job requisition id R0250073 Location: Ottawa, CanadaThales people architect identity management and data protection...

  • Professional Services Engagement Specialist

    4 days ago

    Ottawa, Canada Thales Group Full time

    Professional Services Engagement Specialist page is loaded Professional Services Engagement Specialist Apply remote type Hybrid locations Ottawa time type Full time posted on Posted Yesterday job requisition id R0250073 Location: Ottawa, CanadaThales people architect identity management and data protection...

  • Professional Services Engagement Specialist

    4 days ago

    Ottawa, Canada Thales Group Full time

    Professional Services Engagement Specialist page is loaded Professional Services Engagement Specialist Apply remote type Hybrid locations Ottawa time type Full time posted on Posted Yesterday job requisition id R0250073 Location: Ottawa, CanadaThales people architect identity management and data protection...

  • Community Engagement Specialists

    4 weeks ago

    Ottawa, Canada Intuit Full time

    **Overview**: Come join the North America Community Engagement team within the Intuit Consumer Group where we lead inclusively, champion diversity, and foster an empowering work environment. As a Seasonal Community Engagement Specialist, you will be responsible for monitoring the daily activity of all contributors to our public channels and ensuring they all...

  • Intermediate Specialist, Patient Engagement and

    1 month ago

    Ottawa, Canada University of Ottawa Full time

    Follow us on LinkedIn **Job Type**: Employee Duration in Months (for fixed-term jobs): 24 Job Family: Research and Program Support of Open Positions: 1 Faculty/Service - Department: Brain Heart Interconnectome.Initiative Campus: Main Campus Union Affiliation: N/A Date Posted: February 05, 2024 Closing Date: February 16, 2024 Note: Applications...

  • Digital & Social Engagement Specialist

    3 hours ago

    Ottawa, Canada SOS Children's Villages Canada Full time

    **Digital and Social Engagement Specialist** **Location**:Ottawa or GTA preferred, other locations in Canada considered **Supervisor**: Director of Communications **Position Type**:Full-Time, Permanent **Language**: English essential, French desirable, Spanish an asset **Salary**: $67,000 - $71,000 annually **Job Requirement: Must be currently eligible...

  • Training and Delivery Specialist, Opening Minds

    3 days ago

    Ottawa, Canada Mental Health Commission of Canada- English Full time

    **Reports To**: Associate Director, Operations and Quality Improvement **Department**: Opening Minds **Status**: Full-time, Permanent **Location**: Ottawa, Ontario (Note: The option of a remote home-based work arrangement within Ontario or Canada may be possible) **Application Deadline**: **Starting Salary Range**:_ _ $68,157-$73,770 **LAND...

  • Customer Engagement Specialist

    4 days ago

    Ottawa, Canada Assent Full time

    Job DescriptionThe Customer Engagement Specialist will support in working with our strategic clients and their suppliers. This will include helping to create/update the strategic supplier program and the supplier-client program, then maintaining a relationship with these clients through calls and emails.Key Requirements and ResponsibilitiesSupport the...