Donor Engagement Specialist

2 months ago

Ottawa, Canada National Arts Centre - Centre National des Arts Full time

**About the National Arts Centre Foundation**
The National Arts Centre Foundation raises funds to support the National Arts Centre’s work in performance, creation, and learning across Canada. Founded in 2000 as a separate legal entity, the National Arts Centre Foundation has raised over $170 million to enrich the lives of Canadians through the performing arts and to champion our country’s artists, students, and educators. The National Arts Centre Foundation is governed by a Board of Directors comprised of a diverse group of leaders from across the country who share a passion for the performing arts.

**Equity, Diversity, Inclusion, Anti-Racism and Accessibility**
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

Job Number: J0124-1396

Job Title: DONOR ENGAGEMENT SPECIALIST

Employment Type: Full-Time, Term

Job Category: Development

Open Positions: 1

Posting Date: January 30, 2024

Closing Date: March 3, 2024

**Salary**: $71,700.00 - $89,600.00/Year

Language Requirement: Bilingual is an asset

Working Hours: Full-Time, one-year term
Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week)

Job Reports To: Director of Development Operations

**Key Activities**:

- This position is being re-evaluated at the Job Evaluation Committee
- The Donor Engagement Specialist, reporting to the Director of Development Operations, will be a key contributor to the National Arts Centre's efforts in planning, coordinating, and executing donor engagement, cultivation, and stewardship activities. With a focus on surprise, delight, and gratitude, the Donor Engagement Specialist will play a pivotal role in ensuring donors feel valued and connected to the NAC's mission.**Responsibilities**:

- Donor Impact Reporting:
- Project manage stewardship communications materials, including impact reports and custom donor reports.
- Develop and support the execution of engagement and stewardship plans, ensuring alignment with NAC's fundraising goals.
- Build and manage the donor engagement calendar, tracking donor preferences and metrics to inform strategy.
- Manage gift agreements and donor recognition, ensuring accurate and up-to-date records in Raiser's Edge.
- Collaborate with other departments to ensure consistency with the organization's mission and strategy.

Recognition:
- Suggest creative donor recognition options based on donor history, preferences, budget, and timeline.
- Oversee the development, management, and implementation of a revitalized donor relations program.
- Manage systems for acknowledgments, stewardship reports, and major gift proposals.
- Develop and implement donor recognition plans, including special acknowledgments and/or signage.
- Proactively seek donor engagement opportunities.

Stewardship Program Planning & General Administration:
- Contribute to the overall planning of the stewardship program, working closely with team members on special projects.
- Implement and maintain donor stewardship infrastructure, including policies, guidelines, standards, and processes.
- Identify and develop new strategic and innovative communication and recognition opportunities.
- Review existing stewardship tactics and donor activity, assessing and recommending further actions.

Collaboration:
- Participate in planning meetings with solicitors to determine appropriate activities for each donor.
- Collaborate with various NAC departments and stakeholders to enhance stewardship programs.
- Foster excellent working relationships within the organization.
- Work collaboratively with the Development Communications Strategist to prepare clear, concise, and complete information for stewardship communications tools.
- Collaborate with development staff to develop and implement strategies to attract additional contributions from existing donors.

Communications:
- Work with communications staff to create donor impact reports and customized communications.
- Manage the ordering and installation of donor recognition items.
- Collaborate with outside agencies to develop new materials, such as videos, for donor engagement.

**Skill Requirements**:

- Bachelor's degree or equivalent combination of education and experience.
- 5+ years of experience in stewardship, donor relations, or marketing, with a track record of planning and delivering personalized stewardship.
- Competencies include problem-solving, attention to detail, event planning expertise, interpersonal and communication skills, and the ability to work independently and collaboratively.
- Proficiency with Microsoft Teams, Outlook, and Canva

**Who Can Apply**:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

**Important Notice**:

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