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Accounts Executive

2 months ago

Midland, Canada CLH Developmental Support Services Full time
p>Reporting to the CLH Developmental Support Services Board of Directors, the Executive Director will ensure that the agency’s strategic plan, mission, programs and policies/procedures are forward looking and adhere to Government guidelines and directives. The candidate will do this in part by cultivating a culture that is person focused and excellence in quality service delivery.

Competencies

  • Adaptability – Adapts and responds to changing conditions, priorities, technologies, and requirements
  • Change Management – Able to identify, implement, and communicate organizational changes successfully to relevant stakeholders
  • Communication – Expresses and transmits information with consistency and clarity
  • Decision Making – Makes concrete, well-informed and thought-out decisions that support the overall organization. Has the ability to make quick, effective decisions even when data and details are limited
  • Innovative – Able to think outside of the box in order to develop creative and new solutions or products that meet current and future needs
  • Leadership – Works well with a wide range of individuals to provide support, coaching, encouragement, and direction
  • Resource and Fiscal Management – Uses resources such as human capital, supplies, products, materials, and other useable items effectively and with foresight to available and limited funds
  • Results Orientation – Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others
  • Strategic Thinking – Analyzes and interprets the strategic direction of the organization. Has a clear and firm understanding of the vision, mission, values, and objectives of the workplace and uses that information to develop responsibilities, tasks, goals, and initiatives that align with long-term plans and growth

Job Duties

  • Ensures quality of care, dignity and safety of all persons accessing supports
  • Ensures a work culture of inclusion, partnership and respect
  • Leader to the Agency of approximately 350 employees, and direct supervision of the director team
  • Develops and implements an annual operational management plan, in collaboration with the senior management team, that supports the strategic directions for the organization, as supported by the Board of Directors
  • Oversees the budget preparation, ensuring fiscal responsibility and effective resource management, and in partnership with the finance leader, presents the budget to key stakeholders
  • Accountable for the Agency’s health regarding performance management, resource planning, training and development, succession planning, recruitment, and team building
  • Monitor and evaluate the results achieved by the Agency against defined key performance indicators and quality indicators in the areas of service delivery, finance, human resources, information and operations, and ensure to apply corrective actions when required
  • Ensures that internal policies and procedures are in place to support operational excellence, and compliance to legislative, regulatory, and contractual obligations as well as minimizing risk
  • Represents the Agency in the community at public functions, conferences and committees                                        
  • Develops and maintains communication with partner agencies and organizations in the community and sector
  • Serves as ex-officio member of all standing committees of the Board, ensuring meetings are appropriately documented
  • Keeps Board fully and appropriately informed of agency activities by providing written and verbal reports in a format and with content appropriate to the requirements of the Board
  • Assists the board and its committees in the development of Board specific policies and the agency’s strategic plan
  • Prepares background information on issues as required by the Board related to planning, policy, monitoring quality and ensuring financial stability
  • Informs the Board of local, provincial and federal government policies and/or initiatives that affect the organization
  • Identifies requirements in legislation and regulations that pertain to the organization and ensures compliance
  • Will act as an advisor to CLH Foundation and will participate in planning and activities, as required
  • Maintains appropriate insurance policies and coverage and informs the Board of situations that could potentially create liabilities for the organization
  • In partnership with the Human Resources Department, oversight of full employee lifecycle in accordance with the Agency’s policies and practices and professional standards and ensuring all staff have proper orientation and training 

Job Requirements

  • University degree in a related field (relevant postgraduate degree would be an asset)
  • Eight (8) years or more managerial/ supervisory experience
  • Public sector experience required
  • Sector experience in the field of developmental services, mental health, child services preferred
  • Knowledge of best practices in the fields above
  • Demonstrated leadership, organizational, administrative and interpersonal skills
  • Experience in program planning, development and evaluation
  • Experience in change management and strong conflict resolution skills
  • Ability to effectively relate to senior government and other officials
  • Experience in budgeting and financial control and ability to apply this knowledge
  • Experience, aptitude and willingness to work with volunteer governance Board
  • Excellent written and verbal communication skills along with strong computer literacy to manage the organization
  • Demonstrated experience coordinating strategic and engagement-planning initiatives
  • Sound analytical thinking, planning, prioritization, and execution skills
  • Sound understanding of risk management coupled with strong business acumen
  • Experience working in a unionized environment and in collective bargaining

Work Conditions

  • Flexible hours, including nights, weekends, and holidays
  • Occasional travel
  • Work is hybrid – three (3) days a week in an office environment
  • High levels of stress and pressure

The Executive Director role is ideal for a strategic leader with a solid background in public sector management and government relations. If you are dedicated to leading an organization through significant transformation and making a positive impact, we encourage you to apply.