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Divisional Territory Sales Manager

1 month ago


Edmonton, Alberta, Canada WillScot Full time

At WillScot, our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.

We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self.

Job Description:

As a Divisional Territory Sales Manager at Willscot, you will be responsible for driving customer and product attainment growth across multiple territories within your division.

Your primary focus will be providing short-term territorial coverage for a suite of products. This role requires someone with intrinsic motivation, a self-starter, and a competitive drive.

You are customer-centric and hold yourself to a high standard.

Responsibilities:
  • Build and maintain strong relationships in your territory through extensive networking with local contractors, sub-contractors, businesses, and specialty service providers.
  • Prospect new opportunities and projects through outbound dialing on public data.
  • Develop sales strategies and pricing structures that capture market share by enabling growth and retention through multiple product offerings and business verticals.
  • Develop demand and become an expert on local business opportunities and challenges including upcoming and current projects, seasonality, market competition, fleet comparison, availability, and condition.
Market Analysis:

Be informed on upcoming news around projects, developments, and funding in your territory.

Deliver compelling and informative product presentations, virtually and in-person.

Maintain client relationships.

Attend trade shows and market level events to drive brand and product awareness for your territory.

Collaborate with other sales teams (PSMs, ISRs, and BDRs) to share best practices and ensure cross-selling and product penetration for your territory exceed targets.

Customer Satisfaction:

Be the single point of contact when things go unexpected for your customers. Facilitate resolution through cross-functional collaboration.

Manage customer satisfaction and collaborate with internal cross-functional teams to rectify any outstanding customer issues until resolved.

Be an internal customer advocate to achieve high customer satisfaction (NPS).

Be open and transparent about sales; sometimes we make mistakes. We own our outcomes and do not pass blame.

Share feedback to improve processes and challenges.

Additional Responsibilities:
  • Partner closely with PSM, ISR and other sales resources to ensure strategic division of labor without redundant activities.
  • Uphold a commitment to always providing high-quality customer service.
  • Offer guidance on discounting/pricing strategies, market trends, and product offerings for your local territory.
Requirements:

Minimum Required Education level: High School Diploma/GED

Preferred Education Level: Bachelor Degree

Years of related experience: Minimum of one year inside and/or outside sales experience

Skills & Systems:
  • Required Skills: Ability to negotiate and offer guidance on discounting/pricing strategies, market trends and product offerings for local territory.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with customers, peers, and internal stakeholders.
  • Preferred Skills: Salesforce experience, relevant industry experience (construction/equipment rentals).

This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required.

All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match.

Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs.

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training.

We are focused on building teams that include a variety of backgrounds, lived experiences, and skills.