Territory Sales and Marketing Manager
7 days ago
- Job Summary: As a Divisional Territory Sales Manager at WillScot, you will be responsible for driving customer and product attainment growth across multiple territories within your division.
- Main Responsibilities:
- Build and maintain strong relationships in your territory through extensive networking with local contractors, sub-contractors, businesses, and specialty service providers.
- Prospect new opportunities and projects through outbound dialing on public data.
- Develop sales strategies and pricing structures that capture market share by enabling growth and retention through multiple product offerings and business verticals.
- Develop demand and become an expert on local business opportunities and challenges including upcoming and current projects, seasonality, market competition, fleet comparison, availability, and condition.
- Market Analysis:
- Be informed on upcoming news around projects, developments, and funding in your territory.
- D deliver compelling and informative product presentations, virtually and in-person.
- Maintain client relationships.
- Attend trade shows and market level events to drive brand and product awareness for your territory.
- Collaborate with other sales teams (PSMs, ISRs, and BDRs) to share best practices and ensure cross-selling and product penetration for your territory exceed targets.
- Customer Satisfaction:
- Be the single point of contact when things go unexpected for your customers. Facilitate resolution through cross-functional collaboration.
- Manage customer satisfaction and collaborate with internal cross-functional teams to rectify any outstanding customer issues until resolved.
- Be an internal customer advocate to achieve high customer satisfaction (NPS).
- Be open and transparent about sales; sometimes we make mistakes. We own our outcomes and do not pass blame.
- Share feedback to improve processes and challenges.
- Partner closely with PSM, ISR and other sales resources to ensure strategic division of labor without redundant activities.
- Uphold a commitment to always providing high-quality customer service.
- Offer guidance on discounting/pricing strategies, market trends, and product offerings for your local territory.
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