Director, HR Employee Experience And Change Management

2 days ago

Ottawa, Canada Bank Of Canada Full time

Director, HR Employee Experience and Change Management


Take a central role


The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.


Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.


With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada.


What you will do

As the Director of HR Employee Experience and Change Management, you will be responsible for leading, developing, implementing and monitoring strategies to drive successful organizational change initiatives related to people and culture, whether initiated by Human Resources or Bank executive leadership. This will also include effective internal communications, and robust employee engagement programs. This role requires a strategic thinker with exceptional leadership and communication skills to champion a culture of performance and belonging and in alignment with the company's goals and values.


Your key areas of accountability are:

  1. Organizational Change Management: You will develop and execute comprehensive change management strategies to facilitate successful organizational transformations and initiatives.
  2. Communication Strategy and Execution: Lead the development and execution of a cohesive and effective internal communication strategy for HR initiatives aligned with organizational goals.
  3. Employee Experience, Engagement and Culture: Drive employee engagement initiatives that enhance job satisfaction, productivity, and overall employee well-being.
  4. Leadership and Team Development: Build and lead a high-performing team, providing guidance, coaching, and mentoring to achieve departmental and organizational objectives.

What you need to succeed

  1. Significant experience in a leadership role and skilled in influencing and coaching others.
  2. Strong communications skills and expertise - written, verbal, visual and digital.
  3. Excellent facilitation and presentation skills.
  4. Exceptional strategic thinking/planning, problem-solving, and decision-making skills.
  5. Expert organizational and project management skills.
  6. Flexibility in managing quickly shifting priorities and demonstrating change agility.
  7. Ability to work collaboratively in a team-oriented environment.
  8. Exceptional client service focus with strong sense of urgency.

Your education and experience

This position requires a minimum of 7 years of experience in developing, managing and successfully implementing large scale HR and organizational change initiatives and a Bachelor's degree (i.e. human resources, organizational development, sociology, equity studies, communications); advanced degree preferred. A combination of education and experience may be considered.


What you need to know

  1. Language requirement: English and French essential (bilingual).
  2. Priority will be given to Canadian citizens and permanent residents.
  3. Security level required: Be eligible to obtain Reliability.
  4. Relocation assistance may be provided, if required.

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture.


What you can expect from us

This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career.


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

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