Store Manager

2 weeks ago

Fort Smith NT, Canada Fields Full time
Who We Are:

FIELDS opened its first store in 1950 and has been owned and operated by FHC Enterprises Ltd. since 2012. We’re a Canadian owned, community oriented company looking for amazing people to join our team. With 68 stores across western Canada, our mission is to help small town Canadians live better lives by delivering goods and services for less. We take pride in partnering with local charities and strive to make a positive impact in each and every community we serve. FIELDS is a proud recipient of the Rotary “Inclusive Employer” award for exemplifying diversity in the workplace and is ranked amongst the top 100 privately owned companies in BC by Business in Vancouver.

We are currently looking for a Full-time Store Manager to join our dynamic team.

The ideal candidate will embody our values with PRIDE (Passion to serve, Respect, Impact, Doing the right thing, Enterprising) while leading store operations, meeting and exceeding sales goals, and developing a strong team. Efforts of continuous improvement will be rewarded through our generous bonus programs, commitment to internal recruitment and passion for supporting the growth of our team members. To be successful, this dynamic team player must be a strong communicator with a passion for delivering helpful, positive service not only to our customers but to the communities we serve.

As a Store Manager, you will:

Develop sales through:

In-stock
Compliance with our store merchandising concepts
Credit marketing
Promotional event execution
Effective communications with Buyers/Head Office/District Manager

Develop people through:

Effective recruiting
Training, development and coaching
Performance management
Succession planning
Effective communication

Deliver quality customer service by:

Developing, implementing and lead customer service initiatives
Embodying our values with PRIDE
Ensure Fields’ customer service standards are maintained
Participate in and support community events

Support operational controls by:

Ensuring health & safety compliance to company policies and government regulations
Ensuring compliance with company standards creating a clean, easy to shop, customer friendly store
Enforcing standard operating procedures and policies to achieve company objectives
Leading store team to accomplish company goals
Utilizing labor management and expense control initiatives to maximize company profits
Developing and executing shrinkage reduction programs with the support of the District Manager
Overseeing loss prevention

You will accomplish this by:

Conducting yourself in a mature, professional, friendly manner at all times
Emphasizing open, honest and positive communication
Planning, organizing and multi-tasking at a quick pace while ensuring accuracy
Protecting company assets, monies and confidential documentation
Understanding store profitability, sales, turnover, expenses, markdowns and budgeting
Familiarizing yourself and your team with local competition, community events, customer’s income sources, new and growing needs for your business and your customer.

Who You Are:

You have exposure to commercial or retail industry
You possess strong customer service and leadership skills
You have ability to communicate professionally – verbal and written
You are highly organized, including the ability to re-prioritize workload and adapt to changing circumstances
You are self motivated, show initiative, proactive and can work with minimal supervision
You are detail oriented and possess strong follow through skill

FIELDS provides equal employment opportunities (EEO) to all its team members and applicants for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

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