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Business Development Manager
4 months ago
The Business Development Manager will report directly to the President. This role specializes in providing full service account coverage and development of new business. Success will require a strong sales acumen in account management, sales and sales planning. The Business Development Manager must be a bold purser of sales. Through effective networking, cold calling, and business referrals, they are highly capable of closing new business and growing an existing customer portfolio. They must be adept at forming strong relationships and be seen as a professional resource guide.
Key Responsibilities:
Customer Relationship Management:
Developing our customer relationships to ensure that STM Display Sales Inc. is recognized as a global leader of display, fixtures solutions.
Identify, capture, maintain, and foster key accounts across all industry segments.
Actively maintain STM Display Sales Inc. CRM database; support the improvement of STM’s CRM utilization.
Pipeline generation:
Responsible for developing leads, lead maturation, and opportunity conversion.
Develop pipeline process for high growth target customers.
Look for opportunities for new products and processes.
General Responsibilities:
Respond to RFI's/RFP's in a timely manner, ensure that we submit well-structured proposals demonstrating our value proposition; involve cross functional team to validate that we can meet customer requirements.
Manage a portfolio of accounts and develop sales plans to nurture and grow existing relationships.
Actively seek feedback on quotes/proposals; re-position proposals to improve capture of profitable business.
Develop pricing models with President to evaluate opportunities, drive market capture, drive profit margin growth, and ensure that our margins are understood and agreed with senior team
Attend/work North American trade shows/technical conferences to expand sales pipeline
Meet potential clients by leveraging your network connections
Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
Resolve customer questions and concerns and look for ways to enhance the customer experience.
Demonstrate market intelligence, business acumen and customer trust to close sales deals on new business as well as upselling ventures to existing customer accounts
Stay informed about industry trends, market conditions, and competitor activities
Identify potential clients, and the key decision makers from within those organizations
Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion
Ensure that date is accurately entered, and sales properly managed within the company’s CRM by tracking and recording activity on both customer and prospect engagement to generate sales reports for weekly sales meeting
Complete monthly SCOTA Reporting outlining Successes, Challenges, Opportunities, Threats and Action Plan
Work with technical staff and other internal colleagues to develop how best to meet customer needs
Arrange and participate in internal and external client briefs
Key Competencies Required:
A minimum of 10 years related B2B sales experience in a store fixture or display company
Post-Secondary education Business-related field
Industry specific knowledge in retail merchandising and store fixtures etc.
Proven ability to negotiate new business and close sales deals
Proven sales ability, consultation and presentation skills
Proven ability to build strong relationships with internal customers, external customers, distributors, and other stakeholders.
Excellent organizational skills: ability to work under pressure, prioritize and manage time efficiently.
High Proficiency in Microsoft Office (Word/Excel/PowerPoint/Outlook)
Strong ability to collect, organize, analyze, and disseminate data with attention to detail and accuracy
Ability to develop cost/benefit analysis and provide forecasts in granular detail
Knowledge of marketing strategies, forecasting tactics
Experience in a B2B customer facing role for recognizable organizations and brands
Excellent written and oral communication skills in English is essential.
Proficient using CRM Tools to help achieve business results
Demonstrated experience in business case development
Personal qualifications:
Influencing and leading; highly engaging personality
Critical thinking and problem-solving competencies
Self-motivated and driven to achieve targets
Results-oriented with a track record of achieving and exceeding sales targets
Desire to succeed and deliver exceptional output
Problem-solver who takes ownership and will chase down problems to resolution
Strong interpersonal skills including communication and negotiation
Team player but adept self-thinker
Clearly communicate the features, benefits and value proposition to meet client needs
Ambitious, passionate, and competitive team player who is willing to take the lead
Builds customer relationships through strategic conversations to understand organizational business objectives and goals
Proven ability to translate customer need(s) into solution requirements by creating powerful value propositions and negotiation skills
Strong analytical skills, demonstrated experience in gathering and drawing conclusions from business intelligence and market data
Other Considerations
Background checks including criminal checks and employment references will be requested.
Licence/Certification:
G Licence
Vehicle access for sales calls
Physical Requirements
Occasionally walk and stand; frequently sit
Work Environment
Predominately office of minimal noise level
High noise levels and moving machinery when occasionally visiting Production department
Work environment is not subject to dust, high/low temperatures
Job Type : Full-time, Permanent
Work Expectations : 40 hours per week Monday to Friday 8:30am to 5pm
Benefits :
Dental care
Extended health care
Profit-sharing
Role is full-time on-site , in the Mississauga office.
This is a great opportunity for a Business Development Manager to gain valuable experience in a dynamic industry. We offer competitive compensation and benefits packages, as well as opportunities for career growth. If you are a motivated individual with a passion for numbers, building relationships, and negotiation, we would love to hear from you.
We are an equal opportunity employer and welcome applications from people with disabilities. We will provide accommodations upon request for candidates taking part in all aspects of the selection process.
Please apply by May 27, 2024
Working for STM Display Sales Inc.
As a leader for over 30 years supporting the Canadian retail industry, we specialize in customizing design, layout and installation for cash counters, shelving and POP merchandising solutions, on time and on budget. With our diverse product line, we can meet all retail store display needs. An entrepreneurial minded organization where you’ll be given support and room to develop your own strategies with a high energy team that comes to feel more like family. If this sounds like what you’re looking for, then we might be the place for you.
