Business Development Specialist

1 month ago

Pickering, Canada Drive Auto Group Full time
Business Development Specialist (Service)

Drive Autogroup

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

We are currently seeking a Service BDC Representative to join our team. The ideal candidate for this position will coordinate and support all efforts to establish an industry-leading “Guest experience” for dealership clientele. This position will be responsible for scheduling service appointments. Vital to this role would be always handling guest inquiries in an efficient and timely manner, as well as working with other departments to develop prompt guest service communication.

Responsibilities

  • Basic client services; respond to all inbound emails, telephone and online inquiries
  • Providing timely responses to customer requests
  • Professional and effective communication with customers
  • Generate appointments for current as well as outstanding or lost customers by means of outbound prospecting and lead activity management
  •  Confirm and follow up/reschedule missed appointments
  • Friendly attitude as the first point of contact with any potential client/customer
  • Directing, tracking and fairly distributing all leads and potential customers accordingly
  • After purchase care: Following up with customers who have bought a vehicle and maintaining customer satisfaction.
  • Update records and enter customer information into data management system
  • Create and filter customer retention list and generate leads to determine if customer vehicle needs have changed
  • Ability to meet or exceed monthly goals
  • Able to present products, pricing and estimates that can be easily understood
  • Strong ability addressing and overcoming customer objections
  • Assist with other duties, as assigned by direct manager

Qualifications

  • Excellent communication skills (verbal and written)
  • Knowledge of CDK and/or Xtime a definite asset
  • Ability to utilize several different computer programs at one time
  • Automotive knowledge is an asset; however, not necessary
  • 1-2 years of Customer Service in Call Centre environment preferred.

What We Offer

  • Competitive compensation plans
  • Collaborative team dynamic and Family-like atmosphere
  • Supportive work environment
  • Health and wellness initiatives
  • Community involvement activities
  • Exciting company events
  • Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.

#J-18808-Ljbffr

  • Information Systems Business Solutions Developer

    2 weeks ago

    Pickering, Ontario, Canada 9528598 CANADA INC. Full time

    About the RoleWe are seeking a highly skilled Systems Quality Assurance Specialist to join our team at 9528598 CANADA INC. as a permanent employee. The successful candidate will be responsible for ensuring the quality and integrity of our information systems business solutions.Key ResponsibilitiesRequirements GatheringConfer with clients to identify their...

  • Training and Development Specialist

    3 weeks ago

    Pickering, Canada Exact Match Recruitment Full time

    Training and Development Specialist Our client is currently seeking a full time Training and Development Specialist to join its team in Pickering, Ontario. In this role the candidate will be primarily focused on Kubota Canada's product lines and the provision of all training delivery methodologies,

  • Training and Development Specialist

    2 weeks ago

    Pickering, Canada Exact Match Recruitment Full time

    Training and Development Specialist Our client is currently seeking a full time Training and Development Specialist to join its team in Pickering, Ontario. In this role the candidate will be primarily focused on Kubota Canada's product lines and the provision of all training delivery methodologies, ranging from online learning to supporting instructor-led...

  • Training and Development Specialist

    4 weeks ago

    Pickering, Canada Exact Match Recruitment Full time

    Training and Development SpecialistOur client is currently seeking a full time Training and Development Specialist to join its team in Pickering, Ontario. In this role the candidate will be primarily focused on Kubota Canada's product lines and the provision of all training delivery methodologies, ranging from online learning to supporting instructor-led...

  • Training and Development Specialist

    4 weeks ago

    Pickering, Canada Exact Match Recruitment Full time

    Training and Development Specialist Our client is currently seeking a full time Training and Development Specialist to join its team in Pickering, Ontario. In this role the candidate will be primarily focused on Kubota Canada's product lines and the provision of all training delivery methodologies, ranging from online learning to supporting instructor-led...

  • Training and Development Specialist

    4 weeks ago

    Pickering, Canada Exact Match Recruitment Full time

    Training and Development SpecialistOur client is currently seeking a full time Training and Development Specialist to join its team in Pickering, Ontario. In this role the candidate will be primarily focused on Kubota Canada's product lines and the provision of all training delivery methodologies, ranging from online learning to supporting instructor-led...

  • Training and Development Specialist

    2 months ago

    Pickering, Canada Exact Match Recruitment Full time

    Training and Development SpecialistOur client is currently seeking a full time Training and Development Specialist to join its team in Pickering, Ontario. In this role the candidate will be primarily focused on Kubota Canada's product lines and the provision of all training delivery methodologies, ranging from online learning to supporting instructor-led...

  • Automotive Business Development Specialist

    1 week ago

    Pickering, Ontario, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly skilled and experienced Automotive Representative to join our team at goeasy Ltd. as a Bilingual Automotive Representative. As a key member of our LendCare subsidiary, you will be responsible for developing and maintaining strong relationships with existing and new clients in the automotive industry.Key...

  • Automotive Business Development Specialist

    1 week ago

    Pickering, Ontario, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly skilled and experienced Automotive Representative to join our team at goeasy Ltd. as a Bilingual Automotive Representative. As a key member of our LendCare subsidiary, you will be responsible for developing and maintaining strong relationships with existing and new clients in the automotive industry.Key...

  • Business Development Manager

    3 months ago

    Pickering, Canada Gifted Hands Health Services Full time

    Gifted Hands Health Services is a healthcare management company, who takes pride in providing outstanding health care and educational services. We turn ordinary acts of service into extraordinary moments that make a difference. Think you can do the same? Join our Team today! At Gifted Hands Health Services, our **Business Development Manager** is expected...

  • Business Development Specialist

    2 days ago

    Pickering, Ontario, Canada Drive Autogroup Full time

    Drive Autogroup is seeking a highly skilled and motivated Service BDC Representative to play a key role in delivering exceptional guest experiences for our dealership clientele.Key Responsibilities:Coordinate and support all efforts to establish a best-in-class guest experienceSchedule service appointments and ensure timely follow-upProvide professional and...

  • Business Development Specialist

    2 days ago

    Pickering, Ontario, Canada Drive Autogroup Full time

    Drive Autogroup is seeking a highly skilled and motivated Service BDC Representative to play a key role in delivering exceptional guest experiences for our dealership clientele.Key Responsibilities:Coordinate and support all efforts to establish a best-in-class guest experienceSchedule service appointments and ensure timely follow-upProvide professional and...

  • Business Development Representative

    1 week ago

    Pickering, Ontario, Canada CB Canada Full time

    Job Summary:We are seeking a highly motivated and results-driven Business Development Representative to join our team at CB Canada. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities in the Financial Services industry.Key Responsibilities:Prospecting and Lead Generation: Proactively...

  • Business Development Leader

    6 days ago

    Pickering, Ontario, Canada Co-operators Full time

    About the RoleAs a Financial Advisor with Co-operators, you will be an entrepreneurial-minded leader who excels in sales and business development. You will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and providing expert financial advice to help them achieve their goals.Key...

  • Business Development Leader

    7 days ago

    Pickering, Ontario, Canada Co-operators Full time

    About the RoleAs a Financial Advisor with Co-operators, you will be an entrepreneurial-minded leader who excels in sales and business development. You will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and providing expert financial advice to help them achieve their goals.Key...

  • Business Development Manager

    2 weeks ago

    Pickering, Ontario, Canada CANADIAN TAX & FINANCIAL SERVICES INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Marketing Manager to join our team at Canadian Tax & Financial Services Inc. as a key member of our marketing department.Key ResponsibilitiesMarket Research and AnalysisAnalyze market research data to inform business decisions and drive strategic growth initiatives.Event Planning and...

  • Product Development Specialist

    3 months ago

    Pickering, Canada CannaPiece Full time

    **Cannapiece Corp. **is seeking a Product Development Specialist. The position will function as a vital link between Product Development objectives and Manufacturing departments at Cannapiece’s Pickering Location. The role requires a hands-on, problem-solving approach to develop, optimize, and improve our product and production process lines. **DUTIES &...

  • Business Development Coordinator

    3 months ago

    Pickering, Canada Lenbook Group of Companies Full time

    **BUSINESS DEVELOPMENT COORDINATOR** Lenbrook isn’t just another job — it’s a career. For nearly 50 years we’ve been a leader in high-end audio and distributor of specialty consumer brands. Lenbrook Americas is the North American distributor for premium audio brands NAD, Bluesound, PSB, DALI and Tivoli. Lenbrook believes in rewarding outstanding...

  • Business Development Representative

    3 days ago

    Pickering, Ontario, Canada CB Canada Full time

    Business Development RepresentativeAgilus is seeking a skilled Business Development Representative to join our team in the Financial Service Industry in Pickering, Ontario. As a key member of our sales team, you will be responsible for identifying and pursuing new prospective customers through research and collaboration with Sales Management and team...

  • Business Development Representative

    3 days ago

    Pickering, Ontario, Canada CB Canada Full time

    Business Development RepresentativeAgilus is seeking a skilled Business Development Representative to join our team in the Financial Service Industry in Pickering, Ontario. As a key member of our sales team, you will be responsible for identifying and pursuing new prospective customers through research and collaboration with Sales Management and team...