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Oral Health Education Specialist

3 months ago

Ajax, Canada Colgate Full time

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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title: Oral Health Education Specialist

Travel Required?: Travel - 50% of time

Date: May 30, 2024

Hybrid

Relocation Assistance Offered Globally
#160699 - Riyadh, Riyadh, United Arab Emirates

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team

Job Summary :

  • Provides branded ambassadorship & multiplication from mid-level dental and non-dental influencers that are relevant in influencing future and practicing dental professionals to drive recommendation, prescription & usage of consumer and professional products. Builds and leverages Dental Public Health and other Oral Health influencers relevant to consumer brand choice for advocacy and recommendation of brands towards peers, young professionals, patients & consumers depending on country needs.
  • Supervises team of Oral Care Consultants in their daily operations, establishes monthly and weekly routes, coaches the team in field visits, organizes their training, scientific education and cycle meeting. Analyzes the reports and gives recommendations to improve field performance.


Job Responsibilities :

  • Helps to define criteria for segmentation and prioritization of relevant Dental Professional Influencer targets under the lead of POC Manager
  • Builds list of target dentists and pharmacies to be visited by the OCCs in line with the local plans and in coordination with the POC Manager
  • Defines territories, charts the routes, coverage and frequency.
  • Trains the team on science, technology and representation techniques and organizes the cycle meeting
  • Coaches the team through joint field visits
  • Delivers brand value stories through engaging talks, presentations, demonstrations, education through face to face & remote, to individuals, groups & large audiences
  • Engages influencer targets to multiply brand ambassadorship and recommendation; systematically leverages structured continuing dental education and centralisation of dentistry for efficiency
  • Leads the organization of multiplication by influencers and education events, supported by RE MKTG, Sc Affairs or OCCs
  • Manages samples and education / marketing material intended for education programs or to the team.
  • Plans and executes interaction with relevant influencer targets to secure long-term sustainable relationships
  • Captures and tracks OHL customers and activities in CRM and analyzes reports
  • Masters the CRM tool and generates reports
  • Liaises with CDMs and REMs to track different POC activities that link back to sales in pharmacies
  • Systematically provides feedback on targets and market dynamics to line Manager, CD Team and Marketing Team
  • Acts as key contact to POC Manager
  • Helps to define relevant performance and output KPIs and measurement for the role


Required Qualifications :

  • Minimum 2 years of in-market/in-field experience with practicing professionals and/or academia targets ∙ Work experience that required superb communication & persuasion skills is a must have and engagement with larger audiences is a plus
  • Work experience with interactive remote and digital communication tools a plus
  • Previous work experience with dental or pharmaceutical companies or oral health products a plus
  • Proven track record in field roles and/or Scientific Affairs and/or as an OCC followed by successful assessment interview ∙ Superb communication and negotiation skills across diverse targets with differing backgrounds and needs ∙ Familiarity with digital and remote presentation & communication tools
  • Good understanding of dental science & practice is a must
  • Good level of English and Arabic is a must

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Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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