Current jobs related to Customer Service Supervisor - Montreal - Fed Supply
-
Customer Service Supervisor
1 month ago
Montreal, Quebec, Canada Première Moisson Full timePremière Moisson is a renowned company specializing in the production and sale of bakery, pastry, and deli items crafted with wholesome ingredients through an artisanal process. With a workforce exceeding 1,200, we operate over 20 bakeries across Quebec and Ontario.We are currently looking for a Customer Service Supervisor to enhance our operations.Position...
-
Customer Service Representative Supervisor
4 weeks ago
Montreal, Quebec, Canada Loblaw Companies Full timeAbout This RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate Supervisor to join our team at Loblaw Companies. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative Supervisor
3 weeks ago
Montreal, Quebec, Canada Loblaw Companies Full timeAbout This RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate Supervisor to join our team at Loblaw Companies. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide excellent...
-
Customer Engagement Supervisor
1 month ago
Montreal, Quebec, Canada myGwork - LGBTQ+ Business Community Full timeAbout Us myGwork is a pioneering LGBTQ+ business community dedicated to fostering an inclusive and supportive environment for all individuals. We are committed to creating transformative experiences that empower our members to thrive in their professional and personal lives. Our success is rooted in our innovative approach, dedication to our community, and...
-
Customer Service Liaison
2 weeks ago
Montreal, Quebec, Canada Challenger Motor Freight Full timeCustomer Service RepresentativePosition Scope:The Customer Service Representative, under the supervision of the Customer Service Supervisor, performs a variety of tasks to meet customer needs by ensuring the customers have required information regarding their shipment. The position requires excellent communication and interpersonal skills as well as good...
-
Customer Service Liaison
2 weeks ago
Montreal, Quebec, Canada Challenger Motor Freight Full timeCustomer Service RepresentativePosition Scope:The Customer Service Representative, under the supervision of the Customer Service Supervisor, performs a variety of tasks to meet customer needs by ensuring the customers have required information regarding their shipment. The position requires excellent communication and interpersonal skills as well as good...
-
Customer Success Manager, Strategic
4 weeks ago
Montreal, Canada ACCS - ARES Customer Care Solutions GmbH Full timep>The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. We are the leading developer data platform and the first database...
-
Customer Success Manager, Strategic
3 weeks ago
Montreal, Quebec, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled and experienced Strategic Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Customer Success organization, you will be responsible for driving business growth and customer satisfaction through strategic account management and customer engagement.Key...
-
Customer Success Manager, Strategic
3 weeks ago
Montreal, Quebec, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled and experienced Strategic Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Customer Success organization, you will be responsible for driving business growth and customer satisfaction through strategic account management and customer engagement.Key...
-
Customer Engagement Supervisor
1 month ago
Montreal, Quebec, Canada myGwork - LGBTQ+ Business Community Full timeAbout Us myGwork is a pioneering LGBTQ+ business community dedicated to fostering an inclusive environment for all individuals. We are committed to creating exceptional experiences that empower people to thrive in their professional and personal lives. Our success is rooted in our innovative approach, focus on community engagement, and the meaningful...
-
Customer Service Representative
2 weeks ago
Montreal, Canada Kuehne Nagel Full timeWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our ValleyField site is looking for a new Customer Service Representative to join our Contract Logistics team. Your Role As the Customer Service Representative you are accountable for maintaining excellent service levels for our...
-
Customer Engagement Supervisor
1 month ago
Montreal, Quebec, Canada myGwork - LGBTQ+ Business Community Full timeAbout Us myGwork is a vibrant LGBTQ+ business community dedicated to fostering inclusivity and empowerment in the workplace. We are committed to creating transformative experiences and products that support individuals in their professional journeys. Our success is rooted in our innovative approach, focus on community, and dedication to our people. We...
-
Customer Service Supervisor
1 month ago
Montreal, Quebec, Canada Première Moisson Full timeAbout Première Moisson: Première Moisson is a renowned company specializing in the production and sale of bakery, pastry, and deli items crafted with wholesome ingredients through an artisanal method. With a workforce exceeding 1,200 individuals, we operate over 20 bakeries across Quebec and Ontario.Position Overview: We are currently in search of a...
-
Customer Service Supervisor
1 month ago
Montreal, Quebec, Canada Première Moisson Full timePremière Moisson is a renowned establishment specializing in the production and sale of bakery, pastry, and deli items crafted with wholesome ingredients through an artisanal methodology. With a workforce exceeding 1,200 individuals, we operate over 20 bakeries across Quebec and Ontario.We are currently in search of a Customer Service Team Leader.Position...
-
Service Supervisor
2 weeks ago
Montreal, Quebec, Canada UniFirst Canada Full timeJob Title: Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team. This is an entry-level management position for a career-minded individual interested in advancement. What We Offer: Quality skills training to enhance performance and career potential Career mobility with opportunities for advancement A family culture...
-
Customer Service Supervisor
1 month ago
Montreal, Quebec, Canada Première Moisson Full timeCompany Overview: Première Moisson specializes in the production and distribution of artisanal bakery, pastry, and charcuterie items, emphasizing quality ingredients and traditional methods. With a workforce exceeding 1,200 individuals, we operate over 20 locations across Quebec and Ontario. Position Summary: We are seeking a Customer Service Team Leader to...
-
Customer Service Supervisor
1 month ago
Montreal, Quebec, Canada Première Moisson Full timePremière Moisson specializes in the production and distribution of artisanal bakery, pastry, and charcuterie items crafted with high-quality ingredients. With a workforce exceeding 1,200 individuals, we operate over 20 locations across Quebec and Ontario. We are seeking a Customer Service Team Leader to enhance our operations. Employment Type: ...
-
Customer Service Supervisor
1 month ago
Montreal, Quebec, Canada Première Moisson Full timePremière Moisson specializes in the production and distribution of bakery, pastry, and charcuterie items crafted with traditional methods and high-quality ingredients. With a workforce exceeding 1,200 individuals, we operate over 20 locations across Quebec and Ontario. We are currently seeking a Customer Service Team Leader to enhance our operations. ...
-
Field Service Supervisor
5 days ago
Montreal, Quebec, Canada Accoravillage Full timeJob Title: Field Service SupervisorWe are seeking a highly skilled and experienced Field Service Supervisor to join our team at Levitt-Safety. As a Field Service Supervisor, you will be responsible for leading a team of service technicians to achieve all targets and ensure high levels of customer satisfaction and retention.Main Responsibilities:Planning:...
-
Field Service Supervisor
5 days ago
Montreal, Quebec, Canada Accoravillage Full timeJob Title: Field Service SupervisorWe are seeking a highly skilled and experienced Field Service Supervisor to join our team at Levitt-Safety. As a Field Service Supervisor, you will be responsible for leading a team of service technicians to achieve all targets and ensure high levels of customer satisfaction and retention.Main Responsibilities:Planning:...
Customer Service Supervisor
3 months ago
Hello I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your world.Bonjour Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre univers.We support a human-sized company specializing in the distribution of trendy products. My client's core values are based on the importance of human relations and a balanced lifestyle, for both employees and customers. If you are passionate about fashion and are looking for a working environment where well-being and human values come first, this opportunity is for you Your responsibilities are : Service Excellence: Ensure exceptional customer service, both online and in-store, by striving for continuous improvement and maintaining high quality standards. Daily Supervision: Manage the customer service team on a daily basis, ensuring efficiency, customer satisfaction and compliance with company policies. Performance Management: Monitor and analyze team performance (KPIs) and develop strategies to constantly improve results. Quality Assessment: Regularly listen to agent calls to assess service quality, identify areas for improvement and provide constructive feedback. Escalation Management: Handle complex customer interactions, by phone and e-mail, to ensure fast and efficient problem resolution. Scheduling: Create and manage agent schedules to ensure adequate coverage and responsive, efficient customer support at all times. Team Development: Provide coaching and mentoring to agents to improve their customer service and problem-solving skills, fostering their professional growth. Team Communication: Organize regular meetings to share updates, best practices and discuss challenges, reinforcing team cohesion and efficiency. Analysis and Reporting: Compile and analyze team performance reports and customer feedback to identify trends and adjust strategies. Customer Loyalty: Develop strategies to increase customer loyalty by improving their experience. Interdepartmental collaboration: Work with other departments to ensure a seamless customer experience and solve problems. Multi-channel management: Ensure effective customer support via online chat, telephone and other channels, especially when staff are absent. Store Support: Manage point-of-sale requests and complaints, and monitor merchandise returns and deliveries.- Completed college diploma; - Minimum 5 years experience in customer service; - Fluently bilingual (written, spoken). - Ability to adapt and cope with change; - Ability to work in a fast-paced environment. - Organized, quick and meticulous; - Autonomous and resourceful; - Knowledge of Microsoft Office suite and websites.
Be the first to be notified about new Customer Service Supervisor jobs in Montreal, QC
I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.
#J-18808-Ljbffr