Customer Service Representative Supervisor

2 months ago


Montreal, Quebec, Canada Loblaw Companies Full time

About This Role

We are seeking a highly motivated and customer-focused Retail Sales Associate Supervisor to join our team at Loblaw Companies. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Manage cash handling and operate a cash register with accuracy and efficiency
  • Process transactions, handle customer returns and exchanges, and maintain a clean and organized sales floor
  • Support the implementation of promotions and loyalty programs, ensuring effective communication with customers and colleagues
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment

Requirements

  • Previous retail experience an asset, but not required as we offer comprehensive training
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Physical ability to lift 25 pounds and stand for long periods

What We Offer

  • A competitive hourly rate and opportunities for advancement
  • A comprehensive training program to ensure your success
  • A dynamic and supportive work environment


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