Healthcare Engagement Manager

1 week ago

Toronto, Canada BCD Full time

**About Us**:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

**Healthcare Engagement Manager**

**About the Role**:
As a Healthcare Engagement Manager, you will play a pivotal role in managing healthcare professional (HCP) engagement and ensuring compliance with FCPA (Foreign Corrupt Practices Act) controls. You will be responsible for facilitating travel and payments for HCPs attending assigned meetings, while also serving as a key liaison between various stakeholders. Your expertise will help ensure that all interactions are compliant and that our events run smoothly.

**You're Good At**:
FCPA Controls Management:

- Acting as the primary liaison with Meeting Managers for international meetings.
- Managing due diligence for FCPA consultancy approvals.
- Ensuring compliance when engaging international HCPs and government officials.
- Communicating approval statuses to clients and planning teams.
- **HCP Contracting and Attendee Management**:

- Participating in weekly calls with Project Owners, Account Managers, and Meeting Managers.
- Following up with contracted HCPs to ensure registration completion.
- Preparing and sending accurate HCP invites and necessary paperwork.
- Collecting and reviewing HCP agreements, CVs, and payment documentation.

**Compliance and Documentation**:

- Maintaining accurate files and documentation for all HCP engagements.
- Adhering to deadlines and ensuring timely completion of all required training.

**Mentorship and Support**:

- Mentoring new Healthcare Engagement Managers.
- Providing consultative support to Project Managers regarding HCP engagement and compliance.

**You Might Also Have**:

- A Bachelor’s degree (strongly preferred).
- Previous experience in meeting planning and participant registration.
- International experience is a plus.

**Technical Skills**:

- Familiarity with compliance tools and processes in the healthcare industry.

This role is essential for ensuring that our healthcare engagements are compliant, efficient, and successful. If you are detail-oriented, proactive, and passionate about healthcare engagement, we encourage you to apply

**THE PERKS**

**Flexible Working**

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

**Room to Grow**

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

**Everyone has a voice**

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

**Make your move**

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

**We’ve got you covered**

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

**We’re positive. You’ll love it.**

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

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