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Administration Co-ordinator

1 month ago

St Catharines, Canada City of St. Catharines Full time

Summary:

Provide technical administrative support to the Office Manager and assistance to the Administration Division within the Planning and Development Services Department.

Duties and Responsibilities:

  • Provide technical administrative support to the Planning Services Division in regards to development applications, including circulation of applications for comment to relevant departments and agencies, preparation of open house and public meeting notifications and assembly of documents for submission to the Ontario Municipal Board on appeals of Council.
  • Process departmental inquiries and complaints and organize all departmental files, records and indexes in the current property system software.
  • Circulate applications for comment to relevant departments and agencies, preparation of open house and public meeting notifications and assembly of documents for submission to the Ontario Municipal Board on appeals of Council.
  • Arrange meetings and follow up correspondence to advise and educate the public of meeting outcomes.
  • Prior to issuance of permits, collect correct fees in AMANDA including cash, cheque, debit and credit cards, and verify revenue and receipts process.
  • Prepare and balance monthly statistical reports for permits issued.
  • Acting as primary contact for the Department, provide customer service to the public responding to all inquiries related to all aspects of the department and redirect technical inquiries accordingly.
  • Prepare and dispatch notices of nonconformity and/or Orders as directed by Building Section.
  • Review outgoing correspondence and complete AMANDA processes.
  • Assist the Office Manager in coordinating all aspects of the department's administrative functions.
  • Assist the Office Manager in supervising 8 staff including assigning work and training.

Position Requirements:

  • Two (2) year College Diploma in Office Administration, Customer Service, or Records Management.
  • At least one (1) year municipal experience preferably in a Planning and Development Division with a general knowledge of municipal government.
  • Knowledge of the Planning Act as it relates to Official Plan amendments, zoning amendments, draft plans of subdivision, and draft plans of condominium.
  • Customer Service skills in order to answer phones, deal with inquires at the counter and deal with difficult customers.
  • Records management experience would be considered an asset.
  • Knowledge of the Planning Act as well as various enforcement by-laws, including graffiti, property standards, signs, swimming pools, waste, grass and weeds and keeping of animals would be an asset.
  • Proficiency in MS Office Suite, Access and AMANDA
  • Ability to work within and meet multiple conflicting deadlines.
  • Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
  • A demonstrated commitment to enhancing a safety culture.


CUPE 157 Pay Group 6– Minimum $55,578 annually; Maximum $61,733 annually

Expected Work Location: City Hall

Hours of Work: Currently Monday – Friday; 8:30am - 4:30pm

THIS IS A TEMPORARY POSITION FOR APPROXIMATELY EIGHTEEN (18) MONTHS

The City of St. Catharines is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

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