Operations Manager

5 days ago

Calgary, Canada Cognivity Full time

We are The Property Law Firm LLP - a mid-sized real estate law firm with offices across Canada. Our commitment lies not only in providing exceptional service to our clients, but also in nurturing our greatest asset: our people. With a steadfast dedication to consistent service, communication, and culture, we’ve embarked on a journey to build a firm where every team member can flourish and contribute to our collective success.

Overview:

We are currently seeking an experienced and professional Operations Manager to join our team in Calgary. Reporting to the firm’s Partner, this role is critical for ensuring the smooth functioning of the business with direct accountability for operations, facilities, IT and employee relations. The ideal candidate will be an experienced people manager with exceptional communication skills, complemented by very strong organizational, planning and analytical skills.

Responsibilities:

Leads and directs end-to-end operational function for the Calgary office to ensure smooth, effective and efficient systems, tools and processes
Partners closely with lawyers to ensure strong alignment across operational processes and specific team needs
Leads local recruitment planning and onboarding process
Manages administrative team to ensure high performance, engagement and development
Responsible for resolving employee relations issues in partnership with the HR team
Ensures compliance with industry and legislative standards
Ensures employee updates and changes are appropriately recorded and integrated with payroll
Oversees all office facilities, maintenance, security, cleanliness and space allocation
Oversees IT procurement and provides essential local IT support
Vendor management including selection, contract management and budgeting
Client escalation swiftly addresses, resolves or escalates client complaints

Qualifications:

University degree in any discipline or equivalent experience
At least 8 years of experience as an Operations Manager with direct team responsibility
Experience as a Real Estate Law Clerk or Paralegal strongly preferred
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Superior communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Alignment and commitment to our values: Consistency, Communication, and Culture

If you are an enthusiastic and organized individual with a passion for people and building great businesses, we encourage you to apply

We are an equal opportunity employer and are committed to providing accommodation in accordance with applicable laws. Discrimination or harassment based on any protected characteristic under Alberta law is strictly prohibited. We comply with legislation such as the Alberta Human Rights Act to ensure equality and accessibility for all. If you require accommodation during the recruitment process, please contact the poster.

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Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed: IP addresses, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Precise location data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed: IP addresses, Precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Device characteristics, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device identifiers

Data collected and processed: Users’ profiles

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses

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Data collected and processed: IP addresses, Privacy choices, Device characteristics, Non-precise location data

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Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Non-precise location data, Device identifiers

Data collected and processed: Non-precise location data

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Precise location data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Precise location data, Device characteristics, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses, Device characteristics

Data collected and processed: IP addresses, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device characteristics

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device identifiers

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Data collected and processed: IP addresses, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Users’ profiles, Privacy choices, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

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Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device identifiers

Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Privacy choices, Device characteristics

Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Precise location data, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

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Operations Manager