Operations Manager

3 months ago

Calgary, Canada LTIMindtree Full time

**Job Req Id**:1282890

**About Us**:

- **Job Title**:
**Operations Manager**

**Work Location**
- Calgary, Alberta
- Operations Manager is responsible for end-to-end Operations Delivery for the assigned project
- includes Team planning, delivery, client interaction, managing project operational parameters and stakeholder management. The primary focus is to balance the project constraints # budget, scope, time, risk, quality, and resource over the project lifecycle. Operations Manager is responsible for managing all project resources, including subcontractors and for establishing an effective communication plan with the project team and client.
- **RESPONSIBILITIES**
- #Lead all aspects of project planning, documentation, development of success criteria, outcomes measurement and the successful handoff of projects through effective communication
- #Be responsible for successful delivery of the project by meeting and exceeding the set KPI’s.
- #Assess team performance and recommend improvements
- #Handle escalations from Client Executives.
- #Oversee budget and resource plans to achieve the SOW.
- #Coordinate with Delivery Manager and General Manager for Project Management Reviews
- #Identify and communicate with the customer for any new business opportunities
- #Accountable for automating operational activities, adopting lean mythologies and performance optimization
- SPECIALIZATION
- Experience
Above 12 years of support or equivalent experience including a customer facing. 5+ years of Project/ Program management experience is an advantage.
- Time of operation:

- This team will be in the 24X7 shift model. Therefore, should be flexible to cover during holidays and weekends to accommodate customer roster.
- Work Location: Calgary, Canada. All 5 days, work at office.
Responsible for daily operations of the technical team.
- Monitor the KPI’s and ensure to achieve in a daily basis.
- Prepare, Review, and represent the technical teams in Weekly/Monthly business Review.
- Responsible for the appraisal review of his/her team of engineers.
- First point of contact for the customer escalation.
- Work with SDM on daily operations and mitigate an operational challenge.
- Work on the career path of his/her team engineers and coach them to achieve the same.
- Accountable for Leave, staffing and availability of engineers.
- Plan 24X7 shift for team engineers.
- Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):

- **Benefits and Perks**:

- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay
- The range displayed on each job posting reflects the minimum and maximum salary target for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
- **Disclaimer**: The compensation and benefits information provided herein is accurate as of the date of this posting.
**Safe return to office**:

- **Min Salary**:75000

**Max Salary**:80000
- **Job Segment**:Operations Manager, Project Manager, Telecom, Telecommunications, Operations, Technology

  • Business Development Manager

    1 week ago

    Calgary, Alberta, Canada NPE Operations LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team at NPE Operations LLC. As an Account Manager, you will play a vital role in helping fitness business owners and professionals achieve their goals and grow their businesses.Key ResponsibilitiesLead powerful group coaching calls to engage clients and help them...

  • Business Development Manager

    7 days ago

    Calgary, Alberta, Canada NPE Operations LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team at NPE Operations LLC. As an Account Manager, you will play a vital role in helping fitness business owners and professionals achieve their goals and grow their businesses.Key ResponsibilitiesLead powerful group coaching calls to engage clients and help them...

  • Business Development Manager

    7 days ago

    Calgary, Alberta, Canada NPE Operations LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team at NPE Operations LLC. As an Account Manager, you will play a vital role in helping fitness business owners and professionals achieve their goals and grow their businesses.Key ResponsibilitiesLead powerful group coaching calls to engage clients and help them...

  • Account Manager

    1 week ago

    Calgary, Alberta, Canada NPE Operations LLC Full time

    **Virtual Account Manager for Fitness Industry** We're seeking a driven and inspiring individual to lead group coaching calls, engage with clients, and drive business growth for fitness professionals and business owners worldwide. **Job Description** Salary: Base plus monthly variable compensation incentives tied to performance **About Us** At NPE, we...

  • Lead Kitchen Supervisor

    1 month ago

    Calgary, Alberta, Canada Push Operations Full time

    Are you an experienced culinary professional seeking a rewarding opportunity with a focus on work-life balance?We have an exciting position that could be the perfect fit for you.Enjoy daytime hours with no evening shifts, allowing you to have your evenings free.We offer a competitive salary ranging from $22 to $24 per hour, along with a health spending...

  • Culinary Team Leader

    1 month ago

    Calgary, Alberta, Canada Push Operations Full time

    Are you an experienced culinary professional seeking a rewarding opportunity in a vibrant environment?We have an exciting position available that offers:Daytime hours: Enjoy your evenings free with a schedule that allows for a balanced lifestyle.Competitive Compensation: Earn between $22-24 per hour, with a health spending account available upon...

  • Account Manager

    1 month ago

    Calgary, Alberta, Canada NPE Operations LLC Full time

    Salary: Base plus monthly variable compensation incentives tied to performancePLEASE NOTE THIS IS A VIRTUAL POSITION. Our team works remotely all over the world and there is no relocation necessary. If hired you'll be working with a global team. We're currently recruiting for a team member who can work West Coast PST time zone hours. You can live and work...

  • Senior Chef

    1 month ago

    Calgary, Alberta, Canada Push Operations Full time

    Are you an experienced culinary professional seeking a fulfilling role in a supportive environment?We have an exciting opportunity for you.Enjoy daytime hours, allowing for a balanced lifestyle.Competitive compensation package: $22-24 per hour, with a health spending account available upon qualification.Join a positive and respectful workplace...

  • Account Manager

    1 month ago

    Calgary, Canada NPE Operations LLC Full time

    Salary: Base plus monthly variable compensation incentives tied to performancePLEASE NOTE THIS IS A VIRTUAL POSITION. Our team works remotely all over the world and there is no relocation necessary. If hired you'll be working with a global team. We're currently recruiting for a team member who can work West Coast PST time zone hours. You can live and work...

  • Account Manager

    1 week ago

    Calgary, Canada NPE Operations LLC Full time

    Salary: Base plus monthly variable compensation incentives tied to performancePLEASE NOTE THIS IS A VIRTUAL POSITION. Our team works remotely all over the world and there is no relocation necessary. If hired you'll be working with a global team. We're currently recruiting for a team member who can work West Coast PST time zone hours. You can live and work...

  • Account Manager

    4 weeks ago

    Calgary, Canada NPE Operations LLC Full time

    PLEASE NOTE THIS IS A VIRTUAL POSITION. Our team works remotely all over the world and there is no relocation necessary. If hired you’ll be working with a global team. We're currently recruiting for a team member who can work West Coast PST time zone hours. You can live and work from anywhere you want, but this schedule most allows for success in the role...

  • Account Manager

    4 weeks ago

    Calgary, Canada NPE Operations LLC Full time

    PLEASE NOTE THIS IS A VIRTUAL POSITION. Our team works remotely all over the world and there is no relocation necessary. If hired you’ll be working with a global team. We're currently recruiting for a team member who can work West Coast PST time zone hours. You can live and work from anywhere you want, but this schedule most allows for success in the role...

  • Front Desk Coordinator

    2 weeks ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and...

  • Front Desk Coordinator

    2 weeks ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and...

  • Front Desk Coordinator

    2 weeks ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and...

  • Front Desk Coordinator

    2 weeks ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and...

  • Front Desk Coordinator

    2 weeks ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and...

  • Front Desk Coordinator

    2 weeks ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and...

  • Front Desk Coordinator

    1 week ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and provide...

  • Front Desk Coordinator

    1 week ago

    Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at GT Operations Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and provide...