Operations Manager

2 weeks ago


Calgary, Canada Grover & Company Full time

Do you have extensive operations, business development, and strategic planning experience? Are you a strong relationship-driven leader with a successful track record of building and developing high-performing teams? Do you thrive in a fast-paced team environment?

This is an excellent opportunity for an experienced Operations Manager to join Grover Law Firm.

The Operations Manager plays a crucial role in ensuring that our law firm runs smoothly, effectively, and professionally. By managing everything from human resources to financial management, this role is integral to our firm’s success.
We are a boutique personal injury law firm with 20 years of experience helping injured people get the compensation they deserve. At Grover Law Firm in Calgary, Alberta, Canada, we are obsessed with providing a world-class client experience. Helping injured people is what we do.

**Position Summary**:
Operations Manager will be the key point of leadership to all team.
Below are a few areas that this person will be responsible for:
**Operations Management**:

- Supervise the workflow of lawyer and non-lawyer team members
- Draft, implement, maintain, improve, and monitor execution of the firm’s systems (policies, procedures, memos, checklists, templates, examples, etc.) in close consultation with managing partner
- Ensure the firm’s systems are documented and followed
- Oversee the day-to-day work of intake, pre-litigation, and litigation departments to ensure all goals are met, as well as create efficiencies in the departments’ operations

**Financial Management**:

- Oversee financial management including budgeting, forecasting, and financial reporting
- Ensure that the firm’s financial goals are met by managing the billable goals (number of offers sent, settled files, etc.) on a monthly, quarterly, and annual basis
- Develop key KPI’s (financial, marketing, client acquisition, productivity)

**Human Resources Management**:

- Manage and coordinate human resources activities, such as recruitment, onboarding, training, and performance evaluations
- Train, supervise, evaluate employee performance, and recommend promotions and disciplinary actions
- Enforce the firm’s policies.

**Customer Service Management**:

- Oversee client experience to ensure clients receive excellent service, as well as legal and ethical requirements are met
- Develop strong and close relationships with clients and internal team

**Qualifications**:

- Bachelor’s Degree in Business Administration, Finance, Law or related field. Advanced degree would be a plus
- 3-5 years of management experience. Experience in law firms’ operations would be an asset
- Strong understanding of law firms’ financials and budgeting
- Entrepreneurial spirit is a must. We want a “go-getter”
- Strong analytical and problem-solving skills
- Excellent leadership and team management skills
- Strong organizational skills and flexible to adapt to changing business needs

**Perks**:

- Excellent compensation and benefits package
- Annual bonus
- Free indoor heated parking
- Career development


  • Hydrovac Operator

    2 weeks ago


    Calgary, Alberta, Canada Magnum Cementing Sevices Operations Ltd. Full time

    Reporting to the Fluid Services Manager, the Hydrovac Operator is responsible for the participating in and overseeing the successful completion of hydro excavation processes, which includes the operation of hydrovac and other required equipment to excavate, load, dig, or break up rocks, debris, dirt, or other materials. This position will also be expected to...

  • Hydrovac Operator

    2 weeks ago


    Calgary, Canada Magnum Cementing Sevices Operations Ltd. Full time

    Reporting to the Fluid Services Manager, the Hydrovac Operator is responsible for the participating in and overseeing the successful completion of hydro excavation processes, which includes the operation of hydrovac and other required equipment to excavate, load, dig, or break up rocks, debris, dirt, or other materials. This position will also be expected to...

  • Operations Manager

    2 weeks ago


    Calgary, Canada TCR Group Full time

    **About the Company**: Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+ people globally and is present in over 200+...

  • Operations Manager

    3 weeks ago


    Calgary, Canada Oxford Properties Full time

    Why join us? Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are...

  • Operations Manager

    2 weeks ago


    Calgary, Alberta, Canada TCR Group Full time

    About the Company:Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+ people globally and is present in over 200+...

  • Operations Manager

    1 week ago


    Calgary, Canada LTIMindtree Full time

    **Job Req Id**:1282890 **About Us**: - **Job Title**: **Operations Manager** **Work Location** - Calgary, Alberta - Operations Manager is responsible for end-to-end Operations Delivery for the assigned project - includes Team planning, delivery, client interaction, managing project operational parameters and stakeholder management. The primary focus is to...

  • Operations Manager

    4 weeks ago


    Calgary, Canada TCR group Full time

    Operations Manager CA > Calgary YYC About the Company: Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+...

  • Operations Manager

    2 weeks ago


    Calgary, Canada Alberta Veterinary Laboratories Ltd Full time

    **WE’RE HIRING!** **OUR MISSION** At Alberta Veterinary Laboratories/Solvet (‘AVL/Solvet’), our multi-faceted team is dedicated to promoting the health and welfare of animals. Built on the values of **INNOVATION**, **QUALITY**, **PEOPLE/ANIMALS**, **ACCOUNTABILITY**, **PASSION**, and **SAFETY**, AVL is a Canadian company searching for new solutions...

  • Operations Manager

    5 days ago


    Calgary, Canada T.C.R. INTERNATIONAL N.V. Full time

    Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+ people globally and is present in over 200+ airports in Europe,...

  • Operations Manager

    1 week ago


    Calgary, Canada T.C.R. INTERNATIONAL N.V. Full time

    Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+ people globally and is present in over 200+ airports in Europe,...

  • Operations Manager

    4 weeks ago


    Calgary, Canada LTIMindtree Full time

    Operations Managers are responsible for end-to-end Operations Delivery for the assigned project - includes Team planning, delivery, client interaction, trouble shooting, managing project operational parameters and stakeholder management. The primary focus is to balance the project constraints # budget, scope, time, risk, quality, and resource over the...

  • Operations Manager

    3 weeks ago


    Calgary, Canada Furniture Connection Ltd Full time

    Job Title: Operations Manager Company: Furniture Connection Ltd Location: Calgary, AB Job Overview: As the Operations Manager at Furniture Connection Ltd, you will play a pivotal role in overseeing and optimizing our operational processes across various business services in Western Canada. Furniture Connection (FC) is involved in the following major...

  • Operations Manager

    2 weeks ago


    Calgary, Canada Shelter Movers Full time

    **About us** We are collaborative, rewarding, and autonomous. Our work environment includes: - Work-from-home days - Growth opportunities - On-the-job training - Flexible working hours **About this Role** Shelter Movers is seeking an Operations Manager to oversee all aspects of the moving and storage services of Shelter Movers in their local Chapter and...

  • Operations Manager

    1 day ago


    Calgary, Canada OMERS Full time

    Why join us? Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.   At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility....

  • Operations Manager

    2 weeks ago


    Calgary, Canada Tidewater Renewables Full time

    ECO DINE is a service provider that collects and recycles used cooking oil from local restaurants with goals to be partners with local businesses and provide value in all facets of their business. We are constantly enthusiastic about improving our focus on our customer service, quality, and integrity. We are known for our cleanliness and our passion for...

  • Manager, Operations

    2 weeks ago


    Calgary, Canada CareRx Corporation Full time

    **The Pharmacy Operations Manager is a regulated team member that plays an integral part in the day to day operations of the pharmacy. Leveraging CareRx systems, the Operations Manager is a people leader who will be a part of the management team to ensure consistent production, quality assurance and dispensing requirements to our customers. The Operations...

  • Operations Manager

    2 weeks ago


    Calgary, Alberta, Canada Larsen & Toubro Infotech Ltd Full time

    Operations Manager Job Req Id: About Us: Job Title: Operations Manager Work Location Calgary, AB Job Description: Operations Managers are responsible for end-to-end Operations Delivery for the assigned project- includes Team planning, delivery, client interaction, trouble shooting, managing project operational parameters and stakeholder management. The...

  • Manager, Operations

    4 days ago


    Calgary, Canada Nureva Full time

    As part of our continued growth, Nureva is seeking a** manager, operations** to join our operations team. In this role you will be responsible for managing the day-to-day operations of supply chain logistics in Nureva. You will manage a talented group of people to achieve the company goals. **You will** - Manage contracts with suppliers - Manage staff that...

  • Operations Manager

    2 weeks ago


    Calgary, Alberta, Canada Classical Christian Schools Full time

    Paideia Classical Christian School , located in beautiful Tampa, Florida, is seeking to hire a Director of Business Operations for the school year. This individual provides strategic leadership that supports the school's mission by effectively managing the school's financial and operational needs. The Director of Business Operations is responsible for a wide...

  • Manager, Operations

    2 weeks ago


    Calgary, Alberta, Canada CareRx Integrated Pharmacy Full time

    The Pharmacy Operations Manager is a regulated team member that plays an integral part in the day to day operations of the pharmacy. Leveraging CareRx systems, the Operations Manager is a people leader who will be a part of the management team to ensure consistent production, quality assurance and dispensing requirements to our customers. The Operations...