Operations Manager

5 months ago


Calgary, Canada Grover & Company Full time

Do you have extensive operations, business development, and strategic planning experience? Are you a strong relationship-driven leader with a successful track record of building and developing high-performing teams? Do you thrive in a fast-paced team environment?

This is an excellent opportunity for an experienced Operations Manager to join Grover Law Firm.

The Operations Manager plays a crucial role in ensuring that our law firm runs smoothly, effectively, and professionally. By managing everything from human resources to financial management, this role is integral to our firm’s success.
We are a boutique personal injury law firm with 20 years of experience helping injured people get the compensation they deserve. At Grover Law Firm in Calgary, Alberta, Canada, we are obsessed with providing a world-class client experience. Helping injured people is what we do.

**Position Summary**:
Operations Manager will be the key point of leadership to all team.
Below are a few areas that this person will be responsible for:
**Operations Management**:

- Supervise the workflow of lawyer and non-lawyer team members
- Draft, implement, maintain, improve, and monitor execution of the firm’s systems (policies, procedures, memos, checklists, templates, examples, etc.) in close consultation with managing partner
- Ensure the firm’s systems are documented and followed
- Oversee the day-to-day work of intake, pre-litigation, and litigation departments to ensure all goals are met, as well as create efficiencies in the departments’ operations

**Financial Management**:

- Oversee financial management including budgeting, forecasting, and financial reporting
- Ensure that the firm’s financial goals are met by managing the billable goals (number of offers sent, settled files, etc.) on a monthly, quarterly, and annual basis
- Develop key KPI’s (financial, marketing, client acquisition, productivity)

**Human Resources Management**:

- Manage and coordinate human resources activities, such as recruitment, onboarding, training, and performance evaluations
- Train, supervise, evaluate employee performance, and recommend promotions and disciplinary actions
- Enforce the firm’s policies.

**Customer Service Management**:

- Oversee client experience to ensure clients receive excellent service, as well as legal and ethical requirements are met
- Develop strong and close relationships with clients and internal team

**Qualifications**:

- Bachelor’s Degree in Business Administration, Finance, Law or related field. Advanced degree would be a plus
- 3-5 years of management experience. Experience in law firms’ operations would be an asset
- Strong understanding of law firms’ financials and budgeting
- Entrepreneurial spirit is a must. We want a “go-getter”
- Strong analytical and problem-solving skills
- Excellent leadership and team management skills
- Strong organizational skills and flexible to adapt to changing business needs

**Perks**:

- Excellent compensation and benefits package
- Annual bonus
- Free indoor heated parking
- Career development



  • Calgary, Canada NPE Operations LLC Full time

    PLEASE NOTE THIS IS A VIRTUAL POSITION. Our team works remotely all over the world and there is no relocation necessary. If hired you’ll be working with a global team. We're currently recruiting for a team member who can work West Coast PST time zone hours. You can live and work from anywhere you want (as many of our team members do!), but this schedule...

  • Trader

    2 months ago


    Calgary, Canada GrainsConnect Canada Operations Full time

    **Trader** Are you interested in joining GrainsConnect Canada (GCC), designated one of Canada's Best Managed Companies since 2021! Reporting to the VP Trade and Logistics, our Quarry Park location located in southeast Calgary, is seeking an experienced Trader to maximize grain through the pipeline while managing risk and optimizing gross margins and...

  • Hydrovac Operator

    5 months ago


    Calgary, Canada Magnum Cementing Sevices Operations Ltd. Full time

    Reporting to the Fluid Services Manager, the Hydrovac Operator is responsible for the participating in and overseeing the successful completion of hydro excavation processes, which includes the operation of hydrovac and other required equipment to excavate, load, dig, or break up rocks, debris, dirt, or other materials. This position will also be expected to...


  • Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at GT Operations Ltd. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues, and provide information on company...


  • Calgary, Alberta, Canada GT Operations Ltd. Full time

    Job SummaryWe are seeking a skilled Receptionist to join our team at DSI Food Corporation. The ideal candidate will possess excellent communication and organizational skills, with the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to internal and external clientsManage and respond to phone calls, emails,...


  • Calgary, Canada Magnum Cementing Sevices Operations Ltd. Full time

    Under the direction of the Technical Design Manager, the Technical Design Specialist is responsible for competently and successfully creating and building technical job designs (programs) for Magnum’s various service lines, which include Oilfield Cementing, Soil Stabilization, Isolation Technologies, and Fluid Services. The Technical Design Specialist role...

  • Operations Manager

    5 months ago


    Calgary, Canada TCR Group Full time

    **About the Company**: Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+ people globally and is present in over 200+...

  • Operations Manager

    6 months ago


    Calgary, Canada Oxford Properties Full time

    Why join us? Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are...

  • Operations Manager

    5 months ago


    Calgary, Canada LTIMindtree Full time

    **Job Req Id**:1282890 **About Us**: - **Job Title**: **Operations Manager** **Work Location** - Calgary, Alberta - Operations Manager is responsible for end-to-end Operations Delivery for the assigned project - includes Team planning, delivery, client interaction, managing project operational parameters and stakeholder management. The primary focus is to...

  • Operations Manager

    3 weeks ago


    Calgary, Canada Last Door Recovery Society Full time

    **About Last Door Recovery Society**: Last Door Recovery Society is a distinguished leader in fostering a community that inspires recovery. Our mission is to provide therapeutic environments where individuals and families dealing with addiction issues can develop the necessary skills to live free from dependency. We offer long-term bed-based and outpatient...

  • IT Operations Manager

    3 months ago


    Calgary, Canada Field Law Full time

    Location: - Calgary - Closing Date: - Practice Area: Field Law is a leading law firm with offices in Calgary, Canmore, Edmonton, and Yellowknife. We are dedicated to delivering exceptional legal services and leveraging technology to enhance our operations. We are looking for a strategic and results-driven IT Operations Manager to join our dynamic...

  • Operations Manager

    4 weeks ago


    Calgary, Canada Armco Capital Inc Full time

    Calgary, AB, Canada- OtherFounded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development and its team of dedicated professionals. We are currently searching...

  • Operations Manager

    5 months ago


    Calgary, Canada Alberta Veterinary Laboratories Ltd Full time

    **WE’RE HIRING!** **OUR MISSION** At Alberta Veterinary Laboratories/Solvet (‘AVL/Solvet’), our multi-faceted team is dedicated to promoting the health and welfare of animals. Built on the values of **INNOVATION**, **QUALITY**, **PEOPLE/ANIMALS**, **ACCOUNTABILITY**, **PASSION**, and **SAFETY**, AVL is a Canadian company searching for new solutions...

  • Operations Manager

    3 months ago


    Calgary, Canada Summit Kids Full time

    **Overview** The Operations Manager is responsible for overseeing the management and guiding operational activities of all programs across the organization. This role ensures the successful implementation, coordination, and continuous improvement of programs to enhance overall efficiency and effectiveness within the business. - **This post will be closed by...

  • Operations Manager

    6 months ago


    Calgary, Canada LTIMindtree Full time

    Operations Managers are responsible for end-to-end Operations Delivery for the assigned project - includes Team planning, delivery, client interaction, trouble shooting, managing project operational parameters and stakeholder management. The primary focus is to balance the project constraints # budget, scope, time, risk, quality, and resource over the...

  • Operations Manager

    4 weeks ago


    Calgary, Alberta, Canada THACH THANH DESIGN & CONSTRUCTION CANADA INC. Full time

    Job Title: Operations ManagerJob Summary: We are seeking an experienced Operations Manager to join our team at THACH THANH DESIGN & CONSTRUCTION CANADA INC. The successful candidate will be responsible for coordinating administrative services, evaluating department operations, and managing staff engaged in providing records management, security, finance,...

  • Operations Manager

    3 weeks ago


    Calgary, Alberta, Canada Aramark Full time

    Job OverviewThe Operations Manager is responsible for overseeing site activities, ensuring safety, quality, and fiscal responsibility. This role assesses, plans, and executes site activities, hiring staff and delegating daily activities to the Operations or Safety Lead Hand.Key Responsibilities:Oversee Daily Toolbox and Shift Starter Meetings for focus and...

  • Operations Manager

    4 weeks ago


    Calgary, Alberta, Canada Castella Chinook Centre Ltd. Full time

    Job Title: Operations ManagerJob Summary: We are seeking an experienced Operations Manager to join our team at Castella Chinook Centre Ltd. The successful candidate will be responsible for directing and controlling daily operations, evaluating daily operations, and planning and organizing daily operations.Key Responsibilities:Direct and control daily...

  • Operations Manager

    4 weeks ago


    Calgary, Canada Armco Capital Inc. Full time

    Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development and its team of dedicated professionals. We are currently searching for an Operations Manager...

  • Operations Manager

    6 months ago


    Calgary, Canada Furniture Connection Ltd Full time

    Job Title: Operations Manager Company: Furniture Connection Ltd Location: Calgary, AB Job Overview: As the Operations Manager at Furniture Connection Ltd, you will play a pivotal role in overseeing and optimizing our operational processes across various business services in Western Canada. Furniture Connection (FC) is involved in the following major...