Senior Manager, Privacy and Records Management

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Vision: An inclusive, barrier-free society for people with disabilities.
• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

The opportunity

We have an exciting full-time permanent opportunity for a Senior Manager, Privacy and Records Management. Reporting to the Chief People Officer, the Senior Manager plays a crucial role in ensuring the organization's compliance with appropriate federal and provincial privacy acts, and overseeing the management of records and information assets. This role involves developing and implementing privacy policies, procedures, and compliance strategies, as well as optimizing records management practices. The Senior Manager will collaborate with stakeholders to safeguard MODC’s data privacy and manage information assets effectively.

Responsibilities

Privacy

• Develop, implement, and maintain a comprehensive privacy program that aligns with applicable regulations.
• Monitor changes in privacy laws and regulations and ensure the MODC's policies and practices remain compliant.
• Lead the development, documentation, and periodic review of privacy policies and procedures, as assigned.
• Advise the Executive Leadership Team (ELT) of new regulatory policies or legislation and facilitate the implementation of new or revised policies and programs to address them.
• Develop, implement, and maintain a robust privacy impact assessment process and tools that allow for the organization to test its privacy controls (by function) against a well-defined set of measurable criteria.
• Review, develop, and coordinate appropriate action plans to address findings of privacy assessments, audits, and monitoring.
• Identify and assess privacy risks; provide advisory and consultative support to functions and risk owners to develop appropriate mitigation plans.
• Lead the investigation of privacy incidents to identify privacy breaches and support response through all phases of the incident response process, including privacy analysis, root cause analysis, development of appropriate mitigation strategies, and drafting and reviewing associated communications and reporting.
• Build and foster a culture of privacy within MODC, including developing training programs and providing ongoing education and communications with all departments, in collaboration with ELT members and People & Culture.
• Provide advice, drafting, and documentary review services to the ELT, as required, to enable effective evaluation and response to consumer inquiries, complaints, and requests of any kind.

Records Management

• Collaborate with departments to develop and implement records management policies, procedures, and guidelines that align with best practices and regulatory requirements.
• Lead the records classification, retention, and disposal efforts to ensure the proper management of physical and electronic records.
• Promote a culture of records management and data stewardship throughout the organization.

Qualifications and experience

• Post-secondary degree in a related field of study or an equivalent combination of education and experience.
• Relevant certifications in privacy and records management required.
• Minimum five years of professional work experience in the field of privacy, data protection, and risk management.
• In-depth knowledge of records management principles, best practices, and regulatory requirements.
• Proficiency in data privacy and information security concepts.
• Demonstrated experience in the application of provincial and federal privacy legislation; solid understanding of legislation and trends, relevant privacy legislation and best practices.
• Knowledge in and ability to apply the principles of project management and change management.
• Detail-oriented, well organized, able to coordinate and multi-task to accomplish a variety of tasks and activities with conflicting priorities and timelines.
• Superior writing skills and experience in producing reports and submissions related to privacy.
• Analytical skills for complex problem solving.
• Demonstrated aptitude for developing working relationships with a broad range of professionals and stakeholders at multiple levels.
• Excellent facilitation, communication, and presentation skills.
• Ability to handle information and business affairs with discretion and confidentiality.
• Demonstrated proficiency using Microsoft Office suite.

Hybrid work arrangement (minimum 1 day in our office at 202-885 Don Mills Road)

How to apply

Please apply with your cover letter and resume by July 2, 2024.

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

• Contributing to our important mission: creating real change for people with disabilities
• Joining a leading national charity with a history of impact and a future full of possibility
• Enjoying industry-leading employment incentives and benefits
• Supported in your professional growth, development, and success
• Included in our empathetic and supportive work culture

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at recruitment@marchofdimes.ca.

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.

Need accommodations? We're here to help

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.