Current jobs related to Customer Service Lead - Edmonton - Wearegat
-
Customer Service Agent
4 months ago
Edmonton, Canada Pyxis Customer Solutions Ltd. Full time**Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...
-
Customer Service Representative
4 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob Title: Order Desk AgentWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.Key Responsibilities:Supervise and Train Staff: Lead and mentor a team of staff members to ensure they are meeting their performance goals and providing excellent customer service.Act as Spokesperson: Represent Alta...
-
Customer Service Representative
4 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob Title: Order Desk AgentWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.Key Responsibilities:Supervise and Train Staff: Lead and mentor a team of staff members to ensure they are meeting their performance goals and providing excellent customer service.Act as Spokesperson: Represent Alta...
-
Customer Service Representative
7 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob Title: Order Desk AgentWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.Key Responsibilities:Supervise and Train Staff: Lead and mentor our team members to ensure they have the skills and knowledge needed to provide exceptional customer service.Act as Spokesperson: Represent our...
-
Customer Service Representative
7 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob Title: Order Desk AgentWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.Key Responsibilities:Supervise and Train Staff: Lead and mentor our team members to ensure they have the skills and knowledge needed to provide exceptional customer service.Act as Spokesperson: Represent our...
-
Customer Service Lead
3 months ago
Edmonton, Canada Executive Flight Centre Group Ltd Full time**Customer Service Agent Lead Full Time, (Edmonton)** Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and...
-
Customer Service Lead
4 months ago
Edmonton, Canada Eaton Full time**Eaton’s Electrical sector is currently hiring Customer Service/Production Planner Lead **to join our team. This position is based at our Edmonton, CA facility and offers benefits from Day 1.** **What you’ll do**: Eaton’s Electrical Sector - Canada is currently seeking 1 Customer Service Lead position in EPC (Edmonton Power Centre) to join our team....
-
Customer Service Lead
4 months ago
Edmonton, Canada GAT Airline Ground Support Full timeJob Summary Customer Service Lead is first and foremost responsible for ensuring a safe work environment for the entire crew while properly safeguarding the aircraft and the flights performance. By supporting Customer Service Agents professional development, this role ensures that CSA are knowledgeable about ground operations related GAT policies and...
-
Customer Service Representative
9 hours ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
5 hours ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
1 day ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
2 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
2 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
2 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
3 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
Customer Service Lead
3 months ago
Customer Service Lead is first and foremost responsible for ensuring a safe work environment for the entire crew while properly safeguarding the aircraft and the flights performance. By supporting Customer Service Agents professional development, this role ensures that CSA are knowledgeable about ground operations related GAT policies and procedures to ensure excellent customer service and on time flight performance. Leads work with Supervisors and other leaders on staffing, supporting regular and irregular operations, and may provide training to Customer Service Agents as necessary.
Job Duties
Customer Service agents must report to work on a regular and timely basis.
Ensures CSAs are in Personal Protective Equipment (PPE) and ready to perform duties
Provides input on operational improvements and efficiencies
Reports operational feedback for flight delays and performance to leadership
Addresses security related issues to leadership, is responsible for meetings
Able to perform under pressure and within fixed time constraints
Ensure CSAs are adhering to our uniform standards
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle cash, credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 70 lbs. and placed on conveyor belts.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
Work independently without direct supervision.
Requirements
Must be at least 18 years of age and possess basic computer experience (6 months+) and type at least 35 words per minute.
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, fluently speak, and understand the English language.
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Must be free of disqualifying crimes and able to pass a pre-employment drug test.
Must have reliable transportation and able to work weekends, holidays, and days off.
Other Duties as assigned.
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
#J-18808-Ljbffr