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Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve complaints, and provide information on our services and products.
- Order Management: Process and manage customer orders, including arranging for billing and issuing receipts.
- Staff Supervision: Supervise and train staff members to ensure they are equipped to provide excellent customer service.
- Record Keeping: Maintain accurate records and statistics to track customer interactions and service delivery.
- Inventory Management: Order office supplies and maintain inventory levels to ensure efficient operations.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience is an asset, but not required.
- Skills: Excellent written communication, flexibility, organization, ability to multitask, and a quick learner.
As a member of our team, you will work in a fast-paced environment, interacting with customers and colleagues to provide exceptional service. You will be required to work 40 hours per week, with the possibility of overtime.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
