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Self-Assessment/Quality Assurance Specialist- Accreditation Canada ICHSC Program

2 months ago


Ottawa, Canada Healthstandards Full time
Self-Assessment/Quality Assurance Specialist- Accreditation Canada ICHSC ProgramJob Description

Self-Assessment/Quality Assurance Specialist- Accreditation Canada ICHSC Program

Terms: 12-month Contract

Salary: Commensurate with experience

Location: Ottawa (Hybrid Work Model) | Montreal (Hybrid Work Model) | Toronto (Hybrid Work Model) | Possibility of Remote

ABOUT THE ROLE:

The Self-Assessment/Quality Assurance Specialist is a member of Accreditation Canada’s ICHSC Team responsible for assessments of organizations that offer community surgical and diagnostics services. The Self-Assessment/Quality Assurance Specialist is responsible for reviewing, evaluating, and responding to self-assessments submitted by designated centers as part of the quality assurance program they are enrolled in. This position is also responsible for assuring the assessment process is followed as designed, acting as a subject matter resource for both staff and assessors. You are people-centered, an excellent communicator, and thrive on guiding and informing others on topics such as quality improvement and patient safety.

Main Responsibilities

  • Review, evaluate, and respond to self-assessments in a standardized format.
  • Sample and shadow on-site inspections to ensure the assessment process is followed as designed.
  • Be a resource for assessors regarding program assessment content.
  • Track feedback from internal and external contributors into organized documentation.
  • Support the development of training material and product resources.
  • Contribute to developing, documenting, and updating policies and processes.

Must Have Qualifications:

  • University degree or equivalent in a healthcare-related field.
  • 3+ years of clinical healthcare experience with a focus in diagnostic imaging services.
  • Current Registration with Jurisdictional Regulatory Body.
  • Understanding of the healthcare system.
  • Knowledge of quality improvement principles within the healthcare environment.
  • Strong organizational, communication, and planning skills.
  • Ability to apply the principles of change management.
  • Analytical and critical-thinking skills.
  • Strong verbal and written communication skills.
  • Proficient with MS Windows/Word/Outlook/Excel.

Desired Qualifications:

  • Understanding of health issues, priorities, and needs.
  • Familiarity with accreditation.
  • Experience applying quality improvement principles within a healthcare environment.

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

  • Complete our orientation program with other new hires.
  • Set your performance and learning objectives for the year.
  • Meet regularly with your people manager to discuss your learning progression.
  • Become familiar with the assessment program.
  • Build relationships with key stakeholders and partners.
  • Take on assigned initiatives or projects for your role.

What We Can Offer To You:

  • Competitive compensation and benefits, including a defined benefit pension plan.
  • Time off programs, including office shutdown during the last week of December.
  • A culture that values psychological safety, inclusion, and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions adopted in over 12,000 locations across five continents.

HSO is committed to fostering a culture of inclusion, diversity, equity, and access. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities, and/or religions, persons with disabilities, and people from gender-diverse communities. Please let us know how we can support you throughout the recruiting process.

We are an equal opportunity employer and are committed to the principles of Employment Equity. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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