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Oakville, Canada Raytheon Technologies Full timeUnspecified Summary Collins Aerospace is looking to hire Customer Account Manager, who will be reporting to the Sr Supervisor, Customer Service Manager. The Customer Account Manager (CAM) will work in Aftermarket Spares Operations to administer customer spares orders & AOGs. As the CAM you will also be responsible for processing requests for...
Customer Success Manager
2 months ago
Our client, a successful well known 3rd party distribution/logistics company is currently searching for a Customer Onboarding & Success Manager to join their team in Oakville. This is a newly created role due to growth
Responsibilities:
- Develop a system to measure periodic customer satisfaction score against customer goals and expectations. Understand pain points and challenges to proactively engage with customers at risk. Measure and report customer retention.
- Drive revenue growth by owning the annual rate increases including general rate increases as well as custom increases applied to specific customers and/or services.
- Develop long term synergistic relationships with key customers
- Develop a repository of all customer contracts tracking expiration dates, renewals, notice periods, reviewing amendments.
- Develop a system to measure Operating Performance against the contracted SLA's
- Manage customer portfolio by measuring, monitoring and reporting key metrics such as spend, revenue, profit, acquisition costs, pricing, net revenue retention, growth rate, cost to serve, service metrics, risk score, first contact resolution %, customer health score.
- Develop, lead and manage end to end customer onboarding process
- Develop a comprehensive strategy for proactive communication with all key customers to ensure top notch customer experience
Skills and Qualifications;
- 3+ years of previous experience in a similar role preferably within a Logistics/ 3PL/Supply Chain environment is a must.
- Previous experience in onboarding/launching B2B customers.
- Demonstrated skills in managing large scale cross functional projects.
- Previous background in Sales, Customer Service, Business Development, Account Management is strongly preferred.
- Strong domain knowledge of supply chain, warehousing, transportation and/or 3PL is critical.
- Familiarity with Salesforce, warehouse and transportation management systems is a plus.
- Previous Lean, Project Management and/or Six Sigma experience/certification preferred.
- Post-Secondary education in Logistics or Supply Chain field is preferred.
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Pivotal Integrated HR Solutions in Oakville, ON
Pivotal Integrated HR Solutions in Oakville, ON
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Applying to Customer Success Manager - Distribution @ Pivotal Integrated HR SolutionsWhat email should the Hiring Manager contact you at?This site asks for consent to use your dataperm_identity
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Exponential Interactive, Inc d/b/a VDX.tvData collected and processed: Device identifiers, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, IP addresses, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Browsing and interaction data, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, IP addresses
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Device identifiers, Privacy choices, IP addresses, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Users’ profiles
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: IP addresses
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Integral Ad Science (incorporating ADmantX)Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Non-precise location data
Data collected and processed: Device identifiers, Device characteristics, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Precise location data
Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device characteristics
Data collected and processed: IP addresses, Non-precise location data
Data collected and processed: Device characteristics, IP addresses
Data collected and processed: Device identifiers, IP addresses
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Probabilistic identifiers
Data collected and processed: Device characteristics
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device characteristics
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data
Data collected and processed: Device identifiers, Privacy choices, IP addresses, User-provided data, Browsing and interaction data, Users’ profiles
Adobe Audience Manager, Adobe Experience PlatformData collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Privacy choices, IP addresses, Non-precise location data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Browsing and interaction data, Probabilistic identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers
Data collected and processed: IP addresses, Non-precise location data
Data collected and processed: IP addresses
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles
Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers
Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data
Data collected and processed: Device characteristics, Privacy choices, IP addresses
Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data
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