Project Manager

7 months ago

Oakville, Canada BioScript Solutions Full time

At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we’ve grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together, with our third-party logistics and A&D Wholesale operations, we’re proud to be a Canadian leader in specialty health care.

**Your future starts here**

The Project Manager oversees the planning, coordination, and implementation of assigned projects related to new business and services activities at BioScript. Their primary role is to liaison between internal and external stakeholders to successfully launch projects with new or existing partners.

As a Project Manager, you will take a hands-on role in managing new business and services projects to ensure it is meeting partner requirements. The Project Manager will participate or lead respective meetings, closely collaborate with internal stakeholders and develop project related documentation such as project charters, status updates and risks/issues registers.

In this role, you will be accountable for developing comprehensive defining the scope of the project, determining project timelines, monitoring deliverables against your project plan and ensuringpartner requirements are aligning with organization goals during all project phases, from initial development through to implementation.

Reporting to the National Partner Success Team Manager and collaborating with a highly engaged team of talented Project Managers, Project Coordinators, Subject Matter Experts, and other various roles across the organization.

**How you will make an impact**

**Day to Day**:

- Lead and deliver high-quality new business or services projects from initiation through to go-liveincluding the hypercare period;
- Participateand lead respective meetings and day to day communications;
- Work with vendors, third parties, and partners to integrate processes and manage collaboration efforts;
- Maintain connected to industry trends and customer success related advancements in order to make appropriate recommendations to the business; and
- Provide voice of the partner in support of both strategic and operational initiatives.

**Planning**:

- Ensuring that new business requirements are designed and implemented as per partners expectations and BioScript best practices;
- For each project, develop a project charter to include project governance, scope objectives, involving all relevant stakeholders and ensuring feasibility and strategic alignment;
- Develop comprehensive project plans that merge partner requirements with company goals.
- Liaison and coordinate between various stakeholders during all project phases, from initial development through implementation;
- Collaborate with stakeholders to document a clear vision and requirements, set realistic project timelines, and provide visibility to project statuses to the organization;
- Effectively allocate the required resources to project activities;
- Establish all appropriate plans at the start of the project lifecycle (ie. communication plan, meeting cadence, etc);
- Minimize risk exposure on projects by early identification, providing thoughtful and timely recommendations for risk management; and
- Determine the objectives and measures upon which the project will be evaluated at its completion.

**Implementing**:

- Execute the required project activities according to the project schedule;
- Coordinate and lead both internal and external stakeholder meetings throughout the projectand ensure team members are completing project deliverables as planned;
- Follow a governance structure to ensure timely project status reporting to leadership, and ensure key stakeholders are kept informed throughout the project lifecycle;
- Recommend best practices, strategies, policies, and procedures learned from previous projects or experiences;
- Support the setup and maintenance of all applicable project files to ensure all project-related information is appropriately documented and stored; and
- Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.

**Controlling**:

- Continually ensure that the project deliverables are on-time, within scope and budget as per project schedule;
- Monitor the progress of the project and adjust as necessary to ensure the successful completion of the project; and
- Manage stakeholder accountability, track project status, and escalate project issues or risks as appropriate. Report and escalate to management as required.

**Closing**:

- Evaluate the outcomes of the project as established during the planning phase, including review of lessons learned, implementation of process improvements, etc.; and
- Effectively close the project and transition to operations, as required.

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