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Information Technology Support Specialist

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Greater Quebec City Metropolitan Area, Canada Insight Global Full time

Day to DayInsight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Quebec City. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Responsibilities:Supporting deployment of on-site datacenter physical infrastructure Installing, replacing and troubleshooting Cables and Hardware Handling data bearing devices (ex. Hard drives, solid state drives, etc.)Working within a ticket-based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations Performs data entry to document inbound and outbound packages Ensures accurate documentation of incoming and outgoing deliveries as well as records Performs cycle audits and data corrections to ensure all inventory controls are metMust-haves1 year of IT experience (data center, IT support, Cabling, logistics etc)CompTIAMS OfficeHS Diploma at a minimumBilingual – English & FrenchGreat communication skills and eager to learn PlussesApplicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.