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Senior Credit Analyst

3 months ago

Golden Horseshoe, Canada The Toronto-Dominion Bank (Canada) Full time

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview (CNA)

The Commercial National Accounts (CNA) technology banking team provides dedicated relationship and credit coverage to technology companies across all industries and stages.

The group helps innovative companies access the capital they need to fuel their growth. The group consists of senior commercial banking professionals who combine specific industry knowledge and extensive deal structuring experience to offer a full suite of customized credit and cash management solutions to meet the complex needs of our clients.

Job Description

This is an exciting opportunity within the CNA group within Commercial Banking focusing specifically on the innovation ecosystem. You'll mentor with a team of experts responsible for providing financial solutions for clients with complex and diverse credit requirements.

CUSTOMER

· Continually deliver exceptional customer service at every interaction and execute on plans to con tinuously improve the customer experience

· Lead all aspects of relationship management for an assigned portfolio

· Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions

· Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets

· Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer

· Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors

· Develop and maintain centre of influence strategies and relationships

· Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs

· Enhance TDBG brand by participating in networking events

SHAREHOLDER

· Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer

· Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).

· Promote and offer full suite of products, sales, services and banking capabilities

· Meet or exceed business targets

· Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.

· Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation

· Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.

· Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank

· Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals

· Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

· Ensure compliance with regulatory and operational risk requirements

· Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

· Develop a productive relationship with external partners as means to identify new business opportunities

EMPLOYEE / TEAM

· Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues

· Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit

· Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

· Participate in personal performance management and development activities, including cross training within own team

· Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

· Provide mentorship by sharing knowledge and experiences and leveraging best practices

· Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.

· Contribute to a fair, positive and equitable environment that supports a diverse workforce

· Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

· Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment

· Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements

· Interpret and analyze customer financial statements with deep expert level credit acumen

· Identifies referral opportunities across business lines and segments

· Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers

· Solves problems of moderate to high complexity and recommend new product and service solutions

· Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance

· Works autonomously as the 'lead' and coaches and guides members within area of expertise

· Executes and may support others in complex account management processes – structures customized solutions and advice

· Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels

· Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit

· Generally, reports to the Senior Manager Commercial Sales

EXPERIENCE & EDUCATION

· Undergraduate/Graduate degree and/or

· 7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

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