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Regional Manager

4 months ago

Montreal, Canada Scotiabank Full time

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Title:  Regional Manager - Montreal Centre, Quebec City and South Shore

Requisition ID: 200792

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leading a team of Investment Specialists for an assigned market area, the Regional Manager will have direct responsibility for execution of investment business development opportunities within the mass affluent market with a primary focus on new client acquisition through a customer-focused culture and comprehensive financial planning framework, while adhering to Global Sales Principles, compliance and regulatory requirements.

The Regional Manager will be specifically responsible for all elements of sales management, including:

  • Leading the execution of business development strategies;
  • Delivery of coaching, training and recognition;
  • Performance management; and
  • Investment Specialist recruitment.

Key Accountabilities

The Regional Manager, Investment Specialists will be responsible for the following:

Leading the execution of sales management strategies and initiatives for the assigned market area by:

  • Leading and supporting the execution of the Investment Specialist Value Proposition and Customer Experience Model
  • Proactively leading business development activities, aligning with Global Sales Principles, to achieve and exceed targets, leveraging expertise of the local market, financial conditions, and advisor incumbents
  • Clearly defining roles, responsibilities and expectations, while communicating market area business plans to assigned Investment Specialists
  • Working with Investment Specialists to execute against their individual business plans; providing insight and guidance to Investment Specialists in support of their business development activities 
  • Conducting a quarterly review of customer financial plans completed by Investment Specialists; providing feedback and coaching on accuracy and client-centric investment recommendation

Leading talent & people management initiatives and activities for the assigned market area by:

  • Supporting Investment Specialist recruitment, ensuring alignment with business strategies and elements unique to the market area
  • Providing leadership and motivation to a team of Investment Specialists, through coaching and development, with a focus on retention and management of high quality talent
  • Providing ongoing feedback and recognition; recognizing advice-driven performance and managing non-performance

Leading collaboration & relationship building initiatives across the assigned market area by:

  • Developing strong relationships and partnerships with the other leaders and Regional Directors across Wealth Management, Scotia iTRADE and Canadian Banking, and encouraging the same relationships for the Investment Specialists
  • Collaborating with other Scotiabank sales management leaders in Canadian Banking and Wealth Management on business development and Centres of Influence (COIs) relationship building activities
  • Identifying, establishing and sustaining mutually beneficial relationships with key business contacts and Centres of Influence
  • Developing a visible community profile for the Investment Specialist business development channel in assigned market area communities
  • Representing Scotiabank at various industry and regulatory functions

Managing compliance / regulatory, risk management, operational & finance requirements for the assigned market area by:

  • Effectively managing tier one compliance and regulatory oversight for the assigned sales team members and market area
  • Monitoring adherence to regulatory and internal Bank requirements, including Global Sales Principles; ensuring compliance, risk management and regulatory rules, guidelines, policies and standards are followed consistently
  • Ensuring client complaints, claims, legal actions and regulatory reviews, examinations and investigations are handled effectively, and corrective actions are implemented in a timely manner
  • Monitoring the quality of business development activities, prospects, and portfolio growth
  • Managing the budget planning for the assigned market area to support business development strategies and tactics

Desired Skills & Experience

The successful candidate for this position will possess the following:

  • Post-secondary education in Business or related field
  • Mutual Fund Licence, Financial Planning Designation (CFP, PFP or IQPF) and/or completion of Branch Manager Course
  • 5+ years of experience in the investment industry, with a strong preference for wealth management and/or brokerage experience
  • Expert sales management skills and advanced knowledge of sales techniques and prospecting
  • Proven networking, client acquisition and interpersonal skills, with the ability to influence and motivate others
  • Ability to cultivate and maintain strong relationships with both internal and external partners
  • Ability to establish and maintain a client-focused sales culture, through expert knowledge of client experience drivers
  • Strong verbal and written communication skills in English and French. Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be 
    required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English and they will serve English-speaking clientele frequently.
  • Extensive knowledge of competitive and proprietary offerings, market trends, economic conditions, and the regulatory environment

This is a fully mobile role, with constant travel between client locations and offices.

Location(s): Canada : Quebec : Montreal 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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