B2B Sales Manager

5 days ago

St Thomas, Canada Aztec Full time
Job Title
B2B Sales Manager

Department
Sales

Location
USVI

Reports to
Sales Operations Manager

Grade: S07 Job Code: SM0036

Type of position:

Full-time Part-time
Non-Union Union

Hours___ 40 ___ / week

Exempt Non-exempt

Job Summary
Join Viya, the largest telecommunications provider in the U.S. Virgin Islands, as a B2B Sales Manager and play a pivotal role in revolutionizing the industry. We are seeking a dynamic and results-driven individual to lead our high-performing sales team. As a B2B Sales Manager at Viya, you will have the opportunity to drive revenue growth, build strong customer relationships, and shape the success of our business-to-business sales initiatives. Your responsibilities will include leading and managing the sales team, executing sales strategies, ensuring revenue targets are met, fostering customer acquisition and retention, and collaborating with cross-functional teams. If you are motivated, experienced in B2B sales management, and passionate about delivering exceptional solutions to our customers, we invite you to be part of our team and make a significant impact in the telecommunications industry.

Qualifications or Prerequisites
Duties and responsibilities include but are not limited to the following:
  • Lead and manage a team of sales resources, providing guidance, coaching, and support by having a comprehensive understanding of our offerings and through established KPIs to help them meet their sales targets across all verticals and channels.
  • Execute sales strategies, tactics, and campaigns to meet revenue goals and drive customer acquisition and retention.
  • Understands decision making and buying processes, customers’ typical needs, motives and pain points and can use strategies to persuade clients of business benefits.
  • Ensure the sales team generates sufficient new leads while continuing to nurture existing client relationships.
  • Work closely with Director, B2B and marketing in the design of targeted marketing campaigns and lead generation activities and support the execution working collaboratively with the marketing team.
  • Monitor market trends and competitive landscape to identify opportunities and threats and adjust sales strategies accordingly.
  • Thorough knowledge of pricing models, discounting, return on investment and contracting to attract profitable business for transactional and complex sales.
  • Collaborate with our product and technical teams to ensure that our solutions meet the needs of our customers and are effectively positioned in the market.
  • Successfully drive new product enhancements and launches to align with commercial strategies.
  • Drive customer satisfaction and NPS (Network Promoter Score) with the underlying mission of being the #1 customer-centric sales organization in the territory.
  • Coach and mentor team on sales methodologies to build the pipeline, grow accounts and develop loyal relationships with clients and stakeholders at all levels of the organization.
  • Identify knowledge gaps within the team and develop & execute plans individual development plans to build the capabilities of the team.
  • Verify that all deals are accurate and in Salesforce CRM, and that all data is compliant.
  • Ensure that sales processes and systems are in place and being followed by the team.
  • Monitor & improve sales activity levels and drive funnel development.
  • Drive forecasting and funnel management across the team and provide regular reports and analysis to senior management as needed.
  • Analyse trends, provide feedback and take actions to optimize sales team effectiveness. Validate and approve commissions for the sales team and make recommendations on incentive programs that will motivate the team to deliver to a high standard.

REQUIREMENTS, KNOWLEDGE, SKILLS AND ABILITIES
  • 5+ years in sales team management within a corporate setting.
  • Proven track record of success managing the sales cycle from plan to close.
  • Excellent communication, interpersonal, and organizational skills.
  • Proven experience coaching and develop sales professionals.
  • Good business acumen and sound decision making skills.
  • Strong knowledge and experience with Microsoft Office & CRM applications.
  • Ability to handle/ manage complex processes.
  • Excellent customer service skills.
  • Strong negotiating skills along with proven analytical and problem-solving abilities.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Highly self-motivated and directed, with keen attention to detail. Ability to motivate in a team-oriented, collaborative environment.

EDUCATION REQUIREMENTS
Bachelor’s degree in Marketing or Business Administration or equivalent diplomas, certifications.

TECHNICAL REQUIREMENTS
N/A

CERTIFICATION REQUIREMENTS
N/A

TRAINING REQUIREMENTS TRAINING REQUIREMENTS
N/A

PHYSICAL REQUIREMENTS
  • Sedentary work that involves sitting for substantial periods of time
  • Close visual acuity to analyze and transcribe data
  • Effectively communicate orally and exchange information
  • Ability to stand, and walk, talk or hear, and reaching with arms
  • Ability to occasionally lift up to 15 pounds if needed Work is often done in an office setting

TRAVEL REQUIREMENTS
Inter-island travel

OTHER REQUIREMENTS
  • N/A
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