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Claims Coordinator

2 months ago

Greater Toronto Area, Canada NGE Canada Full time

About Us

NGE Canada is an affiliate of the NGE Group, a leading construction company based in France. As NGE expands its presence internationally, NGE Canada is seeking a detail-oriented and proactive Claims Coordinator to join our team.


You will be part of an international team, composed mainly of engineers and construction employees, able to meet the expectations of the local and international markets.


We are growing fast in Canada and we need you


About the Project

The Rolling Stock, Systems, Operations and Maintenance (RSSOM) project is one of many contracts to deliver the Ontario Line, a 15.6-kilometre stand-alone rapid transit line that will connect the Ontario Science Centre to Exhibition/Ontario Place.


Project Benefits

  • Faster, more frequent and reliable access to rapid transit with more than 227,500 people will live within a 10-minute walk of an Ontario Line station
  • Improve the quality of life for commuters by reducing daily travel time
  • Reduce crowding on the existing Line 1 (Yonge-University) subway
  • Up to 57,000 more jobs accessible by transit (in 45 minutes or less) for Toronto residents
  • Economic and community growth along the future transit line and thousands of job opportunities annually during construction
  • Reduction in traffic congestion, greenhouse gases and fuel consumption by providing an alternative transportation option


The Role

Reporting to the Contract and Claims Specialist, the Claims Coordinator will be responsible for managing and overseeing all aspects of claims related to the Project. This includes analyzing project documentation, coordinating with internal teams and external stakeholders, and ensuring that claims are prepared, submitted, and resolved efficiently and effectively. The ideal candidate will have a strong understanding of construction processes, excellent communication skills, and the ability to navigate complex contractual agreements.


Role and General Responsibilities

  • Develop and implement, in close coordination with the Contract and Claims Specialist, claim management strategies to manage and coordinate the claims process for the Project to identify, produce and substantiate claims.
  • Review and assess contract documents, including specifications, drawings, and correspondence related to claims.
  • Work closely with Project Leadership, Engineering, Procurement, Project controls, PLAA, Risk and subcontractors to gather necessary information for drafting claims.
  • Participates actively to develop and manage an identification process which enables early notification of claims, back charges, or disputes.
  • Prepare (draft) and submit claims to client, partners, and subcontractors in a timely manner.
  • Responsible for assembling comprehensive and supported claim documents that encompass both direct cost impacts (task-related expenses) and indirect costs (operational expenses) whenever their existence can be validated.
  • Responsible for administering the Project claim strategy, on a case-by-case basis, to substantiate the most robust argument, collaborating closely with the other members of the Contract Department. Anticipate the impacts of unforeseen events on project scope, schedule, and budget.
  • Provides support by assessing impact of claim and providing data to support and defend the Joint Venture position.
  • Track the progress of claims and ensure all deadlines are met.
  • Liaise with legal counsel and consultants as required to resolve complex claims.
  • Maintain accurate records of all claim-related communications and documentation.
  • Collaborate with internal teams to identify potential claim issues and develop strategies to mitigate risks.
  • Provide support and guidance to project teams on claim-related matters.
  • Stay updated on industry regulations and best practices related to claims management.


Qualifications:

  • Accredited degree or equivalent in Business, Construction Management, or Business Law.
  • 5 years of claims formation, administration, and resolution within the construction industry.
  • Proven ability to prepare claims and assess basis for claims both on a financial quantum and a delay and disruption basis.
  • Experience with top-down and bottom-up quantum analysis.
  • Strong understanding of contracting principles and legal terms and conditions.
  • Strong working knowledge of Contract or Construction Law.
  • Strong understanding of construction contracts, claims procedures, and dispute resolution processes.
  • Excellent oral and written communication skills.
  • Attention to detail and self-motivated.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Excellent negotiating, interpersonal, and communication skills.
  • Excellent computer and software skills, including Word, Excel, Power Point, Outlook.


Nice to have:

  • Strong interpersonal skills demonstrated by treating others with dignity and respect and fostering a culture of accountability and strong performance in a project management environment with matrix reporting.
  • Strong communication skills along with the ability to establish a high degree of credibility with staff and clients.
  • Solid experience dealing with change management control.


We are an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Should you require accommodations during the hiring process, please let our Recruitment Team know.