Claims Specialist

2 months ago

Toronto, Ontario, Canada AXA Group Full time
Job Title: Senior Claims Specialist

Job Summary:

We are seeking a highly skilled Senior Claims Specialist to join our Casualty Claims team in Toronto, Ontario. As a key member of our team, you will play a critical role in resolving and settling claims proactively, ensuring the best possible outcomes for AXA XL and its clients.

Key Responsibilities:
  • Assess coverage and prepare relevant correspondence to communicate with brokers and insured parties.
  • Provide directions to independent adjusters in investigating claims.
  • Evaluate and negotiate timely resolutions on assigned claims across multiple jurisdictions.
  • Partner with internal and external counsel in setting and pursuing effective litigation strategies for claims in litigation.
  • Coordinate and manage communication with internal and external stakeholders to ensure exceptional customer service.
  • Consult with Claims management and Claims Legal on Large Losses to achieve the best outcome.
  • Maintain accurate file notes, prepare internal reporting, and ensure timely reserving and payments.
  • Identify and report on emerging trends in the insurance industry and legislative changes.
Requirements:
  • Extensive experience in Bodily Injury/Casualty and Litigation claims handling.
  • Experience with managing Commercial General Liability (CGL) and Auto Bodily Injury claims.
  • Bachelor's degree or comparable degree.
  • Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation preferred.
  • Superior customer service orientation.
  • Excellent written and verbal communication skills.
  • Well-organized with ability to prioritize and manage multiple responsibilities.
  • Collaborative team player with proficiency in Microsoft Office applications.
About AXA XL:

AXA XL is a leading provider of specialty risk solutions, combining a comprehensive and efficient capital platform with data-driven insights, leading technology, and the best talent in an agile and inclusive workspace. We partner with clients who move the world forward, offering innovative and flexible risk solutions across multiple lines of business.

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