Customer Service Representative
7 days ago
Our client, a leading manufacturer in the building products industry, is currently searching for a Customer Service Representative to join their team immediately on a permanent full-time basis.You will be joining a well-recognized team of experts who are leaders in the building products industry. This is a 100% in-office position working out of their facility in Woodbridge, Ontario.Role and ResponsibilitiesEnd-to-End Order Management:Execute the full order cycle, including data entry for orders received via EDI, Email, and Fax.Monitor order status throughout the production stages, proactively identifying and resolving potential delays.Generate accurate invoices and manage the distribution of essential shipping documentation.Inventory & Logistics Coordination:Maintain and audit real-time inventory reports to ensure product availability matches sales commitments.Liaise with the Shipping department to coordinate freight and logistics schedules.Customer Advocacy & Quality Support:Serve as the primary point of contact for customer inquiries regarding pricing, availability, and delivery timelines.Manage quality concerns or returns by documenting issues and coordinating solutions with internal technical teams.Cross-Functional Collaboration:Partner with Production Scheduling to understand lead times and with Finance to resolve billing discrepancies.Provide independent analysis to prioritize urgent orders and manage high-volume daily workflows. Qualifications:High School Diploma required; Diploma or degree in Business, Supply Chain, or a related field is highly preferred.2+ years of relevant customer service experience in a manufacturing environment is preferredAdvanced proficiency in the Microsoft Office Suite (specifically Outlook and Excel)Hands-on experience with ERP software is required; specific knowledge of Syspro is an assetStrong verbal and written communication to articulate detailed technical information and production, shipping, and technical data clearly to customers while maintaining a professional and polished demeanor.A proven track record of acting as a professional liaison between internal departments, including Production Scheduling, Shipping, Inventory, and Finance.Strong independent judgment and problem-solving skills to effectively prioritize high-volume sales orders and resolve logistical bottlenecks.Demonstrated ability to remain focused and accurate in a fast-paced office environment subject to frequent interruptions and shifting priorities. Exceptional organizational skills with the discipline to meet strict daily, weekly, and month-end deadlines.If you believe you are a qualified candidate for this position and would like to pursue this opportunity, please apply to this position by sending your resume to alan.hung@expandreach.caFor more information, please contact:Alan Hung, Recruitment LeadExpand Reach Inc.905-415-8828 x5002
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Customer Service Representative
2 weeks ago
Vaughan, Canada Provident Energy Management Inc. Full time**ROLE**: The Customer Service Representative is responsible for the call centre functions as it relates to customer service. This position will ensure that an excellent standard of service and a high level of customer satisfaction is maintained. This position reports to the Customer Service Supervisor. The Customer Service Representative ensures all goals,...
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Customer Service Representative
3 weeks ago
Vaughan, Canada Hays Full timeCustomer Care Representative (Vaughan - 3 days in office | 2 days work from home)Compensation Package: $50,000 - $53,000 + 7% bonus + 3 weeks vacation + benefits package + onsite parkingROLEThe Customer Care Representative is responsible for the call centre functions as it relates to customer service and collection of past due accounts. This position will...
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Customer Service Representative
3 weeks ago
Vaughan, Canada Hays Full timeCustomer Care Representative (Vaughan - 3 days in office 2 days work from home) Compensation Package: $50,000 - $53,000 + 7% bonus + 3 weeks vacation + benefits package + onsite parking ROLE The Customer Care Representative is responsible for the call centre functions as it relates to customer service and collection of past due accounts. This position will...
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Customer Service Representative
2 weeks ago
Vaughan, Canada CountryWide Homes Full time**Customer Service Representative** The **Customer Service Representative **will report directly to the Manager of Customer Service. As a member of the customer care team, you'll be delivering front line call centre support to our customers, helping to address a wide variety of issues such as Tarion and PDI inspections, trades and service appointments and...
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Customer Service Representative
2 weeks ago
Vaughan, Canada People Corporation Full timeWe are seeking a Customer Service Representative to join our BPA team in Wilson. Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months. This position is 100% in-office. Working Hours: 7:00am to 5:00pm Monday, Tuesday,...
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Customer Service Representative
2 weeks ago
Vaughan, Canada Joe Marcellino - Desjardins Insurance Agent Full time**Customer Service Representative - Desjardins Agent Team Member**: Location: VaughanType: Full Time **Position Overview**: Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our...
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Customer Service Representative
2 weeks ago
Vaughan, Canada Marathon Watch Company Full time_**Title: Customer Service Representative**_ - **Reports To**:_ _Manager_ - **Location**:_ _Head Office_ **Position Summary**: The Customer Service Representative is responsible for managing watch/ clock inquiries and repairs. This individual should be a problem solver and has strong attention to detail. This person is also customer focused and has...
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Customer Service Representative
2 days ago
Vaughan, Canada Harry Rosen Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! Customer Service Representative Full-Time Permanent We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for: Providing exceptional service to our Clients and our Associates at our Cash Desk Performing daily cash...
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Customer Service Representative
5 days ago
Vaughan, Canada Provident Energy Management Inc Full timeProvident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...
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Customer Service Representative
1 week ago
Vaughan, Canada TOC Logistics Full timeTOC Supplies, a car detailing business in both retail and e-commerce is actively seeking a dynamic individual to join our team as a Customer Service Representative. As a sister company to TOC Logistics, a rapidly growing logistics provider, we are dedicated to providing top-notch customer service across Canada. Committed to a blend of technology and hard...
