Live Chat Specialist

3 weeks ago


Toronto, Canada Sasmar Healthcare Full time

We are seeking a talented Live Chat Specialist to join our team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. If you have a passion for helping customers and excellent communication skills, we want to hear from you

Responsibilities:
  • Respond to customer inquiries and issues in a timely and professional manner through live chat
  • Provide accurate information and solutions to customers regarding products and services
  • Escalate complex issues to the appropriate team members for resolution
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with other departments to ensure customer satisfaction
Qualifications:
  • Previous experience in customer service or a related field
  • Strong written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in using live chat software and other customer service tools
  • Attention to detail and problem-solving skills

If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for the Live Chat Specialist position



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