Help Desk Analyst
2 weeks ago
Education: No degree, certificate or diploma
- Experience: 7 months to less than 1 year
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Work conditions and physical capabilities**:
- Fast-paced environment
**Personal suitability**:
- Accurate
- Initiative
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
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help desk analyst
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Brampton, Canada 6 Digital Marketing Agency Inc. Full timeEducation: No degree, certificate or diplomaExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...
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help desk analyst
3 weeks ago
Brampton, Canada 6 Digital Marketing Agency Inc. Full timeEducation: Expérience: EducationNo degree, certificate or diplomaTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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